My partner shouted me a night at The Pullman for my birthday last weekend and it was lovely! The massive highlight of the stay was the exceptional service from staff. I have never had service like that in any other hotel I've ever stayed in. The concierge and the check in staff were both fantastic.
Two names I'd like to mention are Katherine and I think the other girl was Jade? They provided outstanding service and really looked like they wanted to be at work even on a weekend!
The room was lovely, the hotel isn't cheap at all but for the extremely comfy bed and awesome bathroom coupled with the service I would happily pay the extra price. The room was clean and so was the bathroom which is a big thing for me - nothing worse than stains and dirt in a hotel. I couldn't fault it.
We didn't try any food but did notice the high price of eating at the Pullman so we decided not to - not a problem though as hotel food is normally expensive.
Thank you so much for providing excellent service as this is what really made our stay so special. And please acknowledge the positive feedback to your staff as most people pick on the negative experiences and don't often acknowledge the good!
I look forward to our next stay
- Official Description (provided by the hotel):
- With its stunning views of Auckland harbour and the city’s parks, Pullman Auckland offers guests a visual treat as well as a very warm welcome. Conveniently located in the heart of the city, the hotel provides easy access to Auckland’s numerous attractions, including the beautiful Albert Park and vibrant, cosmopolitan Viaduct. ... more less
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- Also Known As:
- Pullman Auckland Hotel Auckland Central
- Auckland Hyatt Regency
- Hyatt Auckland
- Pullman Auckland New Zealand