We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic stay”
Review of Pullman Auckland

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Pullman Auckland
Ranked #16 of 65 Hotels in Auckland Central
Certificate of Excellence
GreenLeadersSilver level
Reviewed 26 June 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Arnica F
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this reviewResponded 30 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Write a Review
Reviews (2,374)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,219 - 1,225 of 2,376 reviews

Reviewed 25 June 2014

My wife and I stayed here for one night on 21 Jun 14. Unfortunately there was a mix up with our room allocation, however when we returned home I sent an emaI to them and was contacted by the duty manager who was very appologetic and helpful in refunding the Valet Parking charges and offered an upgrade on our next visit. The hotel itself is very nice and handy to most things. I realised when looking around that we had stayed here before when it was the Hyatt. The concierge staff were very helpfull and efficient. Overall a brief and comfortable stay.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RockyBubbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this reviewResponded 30 June 2014

Dear "RockyBubbles",

Thank you for taking the time to provide feedback on your stay. While I am sincerely sorry that there was a mix up in your room allocation initially, I am delighted that a member of our Management team got in contact and handled the situation to your satisfaction.

We look forward to welcoming you back in the near future.

Kind regards,

Carly Saunders
Quality and Attitude Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014

Regular visitor to the Pullman, Excellent service as always from the staff at the Pullman. Was upgraded to a suite, very impressed with the updated bathroom. Hotel was very busy with an events night, hotel staff were very busy and did an excellent job at checking in staff at a busy time.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this reviewResponded 24 June 2014

Dear "Andrew C",

Thank you for your lovely review. I am so pleased that you love staying with us and you very much enjoyed the complimentary upgrade to the Residence Apartment on this occasion.

We hope to see you again soon.

Kind regards,
Carly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Peter A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this reviewResponded 23 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 June 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Grant U
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this reviewResponded 23 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 June 2014

Being Accor members we like to stay in Accor Hotels! We chose the Pullman for our Auckland stay last night as we were going to the opera (La Traviata). It was lovely to see a counter full of smiling faces at reception and we were booked in quickly and efficiently despite the Broncos Rugby Team just arriving! Our room was gorgeous, only two floors up, very classy with a separate lounge. We could hear traffic noise but this was not intrusive. The bed proved to be extremely comfortable with luxurious feather bedding. Despite the bar being full of "Broncos" we were able to enjoy a couple of drinks quickly served. Breakfast was great with lots of choice. The dining room looked as if it had been very full as we arrived a little later than usual and most tables had been used. Everything tasted lovely and the tamarillos cut in half and skinned were just amazing. Our car was brought up for collection very quickly and again lovely smiling goodbyes from reception. Excellent stay. We'll be back Pullman, thank you.

Room Tip: If you are sensitive to traffic noise (police car sirens etc) ask to go higher up.
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 1818Chrissy67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this reviewResponded 23 June 2014

Dear "1818Chrissy67",

Thank you for your lovely review regarding your recent stay at Pullman Auckland. I am so pleased that you had a wonderful experience and you enjoyed your room and the service in Omni Bar and Tapestry Dining.

We very much value your loyalty to Accor and hope to have the pleasure of welcoming you back in the future.

Kind regards,

Carly Saunders
Quality and Attitude Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2014

It's a great hotel in a small but fascinating city. But don't make the same mistake as me. I lost a day. I set off from LA on a Tuesday. It was one flight lasting 14 hours or so. I booked the hotel from Weds for 4 days. The bloody international dateline! I should have paid more attention at school. When I landed in Auckland it was THURSDAY. I'm writing this review several weeks later still befuddled by the whole thing. Anyhow, the hotel, lovely big rooms, nice people, great staff, and walking distance from all the city attractions. Actually everything in Auckland seems to be walking distance, it's a small city. In a good way. Watch the hill. It has to be the steepest hill in any city I've ever seen. Stay here, I wholly recommend it. Watch out for the taxi prices. They're steep too!

Room Tip: Facing inland overlooking the park was beautiful.
See more room tips
  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank major_rawls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this reviewResponded 19 June 2014

Dear "major_rawls",

Thank you for taking the time to provide feedback on your recent stay with us. Your review definitely brought a smile to my face.

I have recently moved from London to Auckland and the first thing I noticed as well was the hills in the city. This however, allows us to have some of the best views overlooking the harbour and Albert Park from our suites and rooms.

I hope you had a comfortable journey back home. We hope to have the pleasure of welcoming you back in the future.

Kind regards,

Carly Saunders
Quality and Attitude Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Auckland Central hotels
0.8 mi away
Sofitel Auckland Viaduct Harbour
Sofitel Auckland Viaduct Harbour
#3 of 65 in Auckland Central
2,883 reviews
0.4 mi away
SKYCITY Grand Hotel
SKYCITY Grand Hotel
#4 of 65 in Auckland Central
2,547 reviews
0.8 mi away
The Langham, Auckland
The Langham, Auckland
#6 of 65 in Auckland Central
4,372 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Grand Millennium Auckland
Grand Millennium Auckland
#13 of 65 in Auckland Central
4,343 reviews
0.4 mi away
Crowne Plaza Auckland
Crowne Plaza Auckland
#10 of 65 in Auckland Central
1,798 reviews
0.6 mi away
Hilton Auckland
Hilton Auckland
#5 of 65 in Auckland Central
2,341 reviews
Show Prices
Show Prices
Show Prices

Been to Pullman Auckland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Auckland

Address: Cnr Princes St and Waterloo Quadrant, Auckland Central, Auckland 1010, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Auckland Central
#5 Green Hotel in Auckland Central
#10 Business Hotel in Auckland Central
#10 Family Hotel in Auckland Central
#12 Romantic Hotel in Auckland Central
#15 Luxury Hotel in Auckland Central
Price Range: £75 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Auckland 5*
Number of rooms: 347
Official Description (provided by the hotel):
With its stunning views of Auckland harbour and the city’s parks, Pullman Auckland offers guests a visual treat as well as a very warm welcome. Conveniently located in the heart of the city, the hotel provides easy access to Auckland’s numerous attractions, including the beautiful Albert Park and vibrant, cosmopolitan Viaduct. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Expedia, ACCOR, Booking.com, Southall Travel, Agoda, Hotels.com, Evoline ltd, Cancelon, Ebookers, HotelsClick, 5viajes2012 S.L., HotelQuickly and getaroom.com so you can book your Pullman Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Auckland Hotel Auckland Central
Auckland Hyatt Regency
Hyatt Auckland
Pullman Auckland New Zealand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing