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Pullman Auckland
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Reviews (2,525)
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1,105
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1,320 - 1,325 of 2,525 reviews
Reviewed 9 August 2014

I have been staying at the Pullman approximately 4 times in the past year as I am up in Auckland for training courses. The service has been consistently good. Reception are pleasant and checking in is very quick and efficient. Being a member of the Advantage Plus programme has been incredible value when staying at The Pullman. Furnishings are tasteful and amneties are good. The bar the past two nights have been bedlam with teenagers arriving for their school balls. But at other times it has been pleasant to sit there with a glass of wine after a long day of work. I have been wanting to try the spa but time constraints have prevented me from doing so until today. The spa is heavenly! I had an hour massage before my flight today and it was amazing. I would like to personally thank my therapist, Rowenia (I hope I have spelt tis right!). Absolutely amazing service. I will definitely come back to the spa time permitting. My next trip up to Auckland is in 10 weeks and I intend to book back at The Pullman!

Room Tip: Higher floors and opt for the suites -- very spacious and Nespresso machine available
  • Stayed: August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Sophia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this reviewResponded 10 August 2014

Dear "Sophia L",

It has been a pleasure to welcome you to Pullman Auckland. Thank you for your kind comments regarding the team who will be delighted with your feedback, especially about Rowenia, our Spa Therapist.

If there is anything you may need to make your future stays more comfortable please let me know. We look forward to welcoming you back soon.

Kind regards,

Carly Saunders
Quality and Attitude Manager
E: c.saunders@pullmanauckland.co.nz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2014

The Pullman was very comfortable, nice room, great bed etc...

The hotel is a little removed from everything, so if you want to head out to get some food or check out the city, your looking at a 15min walk, which isn't bad... until you have to walk back to the hotel because it's located at the top of a steep hill.
<Walk into the city, get a taxi back for $7>

Staff were really nice, concierge assisted with bags at check in & departure.

  • Stayed: September 2013, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Dan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this reviewResponded 7 August 2014

Dear "Dan D",

It was a pleasure to welcome you to Pullman Auckland. I am so pleased that you had a wonderful stay. We hope to see you again soon.

Kind regards,

Carly Saunders
Quality and Attitude Manager

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Reviewed 5 August 2014

Went up to Auckland with work and booked in here. This place was great the staff and the service were out of this world. Rooms were large and were very luxurious with a great view out to the harbour. Hard to believe we were in the middle of town when it was so quiet! Nice little walk down into the centre of town.
I give this place a 10 out of 10 as it is worth a visit where its work or pleasure.....

  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank paul_teddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this reviewResponded 7 August 2014

Dear "paul_teddy",

I am so delighted that you had a wonderful stay. Please do not hesitate to contact me on c.saunders@pullmanauckland.co.nz when you are looking to make a future reservation, so I may ensure that you enjoy a similar room to what you recently experienced.

With kind regards,

Carly Saunders
Quality and Attitude Manager

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Reviewed 4 August 2014

Very central, easy to drive to with a car, friendly staff, nice clean room, nice gym and swimming pool, good breakfast, and correct price for what you are getting. I will go there again next time I will be in Auckland

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank peter v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this reviewResponded 7 August 2014

Dear "Peter V",

It was a pleasure to welcome you to Pullman Auckland. We are delighted that you had a wonderful stay. We look forward to welcoming you back.

Kind regards,

Carly Saunders
Quality and Attitude Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014 via mobile

Stayed with my wife for short holiday. It was pleasing and staffs were equally cooperative and helpful.
Whether it was concierges, receptionists or any where, felt nice that every one ready to help with smile on their face. Located few mins walk to city centre, I look forward to stay again.

Stayed: July 2014, travelled as a couple
Thank Santosh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this reviewResponded 4 August 2014

Dear "Nepalichoro",

Thank you for your kind comments regarding your stay at Pullman Auckland. We hope to have the pleasure of welcoming you back soon.

Warm regards,

Carly Saunders
Quality and Attitude Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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