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“our favourite NZ hotel”

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The Sebel Quay West Auckland
Ranked #21 of 67 Hotels in Auckland
Certificate of Excellence
Porto, Portugal
Level 4 Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“our favourite NZ hotel”
Reviewed 16 July 2012

i didnt like aukland as much as the rest of NZ, but this hotel was great. our room was large, the views were far reaching and the pool was lovely. if we ever travel back to aukland this is where we will be staying forsure!

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rachael b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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592 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (164)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
NZ
Level 4 Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 July 2012

Lovely spacious suites with views to die for. Very close to action. Great service.

Room Tip: Haven't struck a bad room yet.
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank juliababy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, Wellington, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 July 2012

We'd never stayed at Quay West Suites Auckland previously.

After the first experience, however, it will be difficult to stay elsewhere, and we re-booked to go back after checking out because:

1. The Hotel is extremely well presented, great decor, furnishings and color schemes
2. Staff service - real friendly, helpful staff. On arrival we accidentally broke some glass - staff responded immediately, cleaned up everything & left without a fuss, before we could say there it is.
3. Spa & pool - clean & refreshing. A nice starlight constellation hangs above in the mood lighting.
4. Room Quality - loads of space, excellent amenities, a balcony with fab Auckland city views

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Mahau K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, Auckland, New Zealand
1 review
Reviewed 9 July 2012

Very handy to everything. Polite, helpful and friendly staff. Comfortable and cosy with nice pool.

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NValia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 July 2012 via mobile

The reception staff are a credit to the hotel. They were extremely helpful and friendly.

The kitchen is so handy when traveling and the location of the hotel is great with views of the city and water. The bed was comfortable and loved the tv in the bedroom. Easy parking in the hotel was also handy.

Stayed May 2012, travelled on business
Helpful?
Thank Karina1912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level 6 Contributor
374 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
Reviewed 3 July 2012

This all suite hotel has the great advantage of being right in the middle of all the action and if you booked a suite with a view, it really does not get any better. Our stay at the Quay West has always been good and although very clean and tidy the look overall is starting to show the age ot the hotel as it is a little "old fashioned" in the kitchen and bathrooms. However it looks very fresh overall and was very clean. The bed is comfortable and you really do have lots of room.
The bath is just for one and the toilet behind the door could be a bit tight, but if you needed to do the laundry no problem.
We got a wine and cheese plate with a package we booked through one of the daily sights and all in all in was a good deal.
You do pay extra for internet and self parking. But they were very kind and allowed us to leave our car in the parking lot for a few hours on the afternoon of our checkout.
Nice friendly staff, but if you drive there is not a driveway into the hotel. You just park on the street to check in and get directions to the self parking around the corner.
I would call this a very nice 3+ star hotel, but not quite a four.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank avb13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level 6 Contributor
111 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 2 July 2012

A group of friends were in town for a birthday and were all staying at the Quay West, which is why I chose to stay there. I had my own 1 bedroom suite! Usually I'd opt to pay a little less for one nights accommodation; however this was a deserved treat!
It was fantastic. The suite was gorgeous.....everything about it was superb! I had a stunning view on the 16th floor looking over the waterfront (I don't know what views you'd see from the other side of the building.)
An excellent location for The Viaduct, Wynyard Quarter, Downtown shopping and the ferries and trains.
The only thing wrong was that the stay was too short!

Room Tip: Higher floors would definitely have the better views over the waterfront.
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobynR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Sebel Quay West Auckland

Property: The Sebel Quay West Auckland
Address: 8 Albert Street, Auckland 1010, New Zealand (Formerly Quay West Suites Auckland)
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotel in Auckland
#16 Family Hotel in Auckland
#18 Business Hotel in Auckland
#20 Luxury Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Sebel Quay West Auckland 4.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Quay West Suites Auckland Hotel Auckland Central
Quay West Hotel Auckland
Quay West Auckland
The Sebel Quay West Auckland New Zealand

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