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“Perfect location, plenty of space”

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The Sebel Quay West Auckland
Ranked #21 of 67 Hotels in Auckland
Melbourne
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Perfect location, plenty of space”
Reviewed 17 August 2010

Quay West Apartments are located 1 block from Harbour, 1 block from Queen St shops, close to Sky Tower and buses / trains.
Full width balcony to make the most of the great view over Viaduct Harbour.
Good sized lounge/dining room, plenty of room in bedroom, functional kitchen. Shower was cosy (small) - but at least it wasn't over the bath.
Staff were generally good, but breakfast was a la carte (not buffet) and the wait staff were slow.
We were on 23rd floor and there was very little road noise.
Nice indoor pool.

  • Stayed August 2010, travelled as a couple
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Helpful?
2 Thank Julie_PwMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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578 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (163)
Date | Rating
  • Chinese (Simplified) first
  • English first
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English first
Toronto, Canada
Level Contributor
121 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 11 August 2010

We stayed overnight with three teens and two adults. Great central location - just three minutes walk to harbour, pubs, bars and fantastic restaurants. Rooms were very clean, loads of room, quiet and comfortable - good views of water and ferries. Huge balcony. Mid winter and very warm. Bathrooms well appointed with lots of hot water. Comfy king, sofa bed and twins beds - all in separate rooms. Practical kitchenette - clean.
Staff very helpful and friendly. We would stay here again and recommend for location, room and value for money.

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank ottobottodog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Downunder
Level Contributor
159 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 31 July 2010

QuayWest Auckland apartments are large and nicely presented. Not a new property but it's clean, well presented and located in the middle of Auckland CBD.

Positives: Room size, views, clean, kitchette [not a full kitchen], laundry, comfortable, basically its got lots to offer. Bed was above average.

Negatives: Executive Lounge is not an executive lounge more of a room with a door.

  • Stayed June 2010, travelled with family
    • Value
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Helpful?
Thank Rhys S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
121 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 25 June 2010

This is a great hotel and a perfect place to stay in Auckland. I had a standard one bedroom suite which comes with a small but well appointed kitchen.
The room was clean very comfortable and quite. I was overlooking the harbour so the view was great as well.
I ate breakfast and diner in the restaurant and the food was nice.
Staff where very pleasant and helpful during entire stay
I would recommend this hotel for anyone in Auckland on business or pleasure

  • Stayed June 2010, travelled on business
    • Value
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Helpful?
1 Thank Bob_the_Aussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcestershire
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 June 2010

My friend and I stayed here for 1 night before travelling home in April.
The suite was a 1 bed twin. It was well furnished but only on the 3rd floor and with no double glazing the noise from the street was horrendous. The traffic never stopped and people shouting half the night. At one stage in the middle of the night gun shots were heard, it definately wasn't a car backfiring, sirens were heard soon after.
The staff at reception were unhelpful to say the least, as if they couldn't be bothered to speak to us, in fact our booking in was made in total silence as was booking out.

  • Stayed April 2010, travelled with friends
    • Value
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Helpful?
Thank WorcestershireBella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, CA
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 May 2010

Stayed for three nights before heading north to the Coromandel. I wish I could remember what we paid -- I believe it was about US$150 per night for a two-bedroom suite. We arrived about 7:30 a.m., fresh off the flight from SFO and were pleasantly surprised by the facilities and the room. We were on a high floor -- maybe the 15th -- facing toward the harbor and the freight docks. It was a gorgeous view; one night it was incredibly windy and the construction crane on the next building swung in circles all night -- strange and mesmerizing to watch. The loading/unloading of freighters was also pretty fascinating to my 8yo son.

The suite was really spacious, 2BR and 2 baths -- beds were comfortable and everything was sparkling clean. Kitchen was pretty well-equipped. The hotel seemed fairly empty; there was never a line or a crowd anywhere. Staff was quite friendly and accommodating.

The (interior) pool was gorgeous, clean and empty. I took my son swimming at night and he thought it was the coolest thing ever to float in the warm water while staring out the huge windows at the wind and rain.

Front desk had good recommendations on food; there was a good little bakery down the street for coffee and pastries if you're not inclined to have breakfast in the hotel -- I forget the name but it's on a corner and the friands were yummy. A pharmacy is on the same block, with a very helpful pharmacist which came in handy as our 2yo was sick. Right across the street is sort of an inside "food court" full of really interesting ethnic eateries. The front desk assured me it was quite good and they were right -- the Indonesian place way in the back was great and there was (oddly) a group of Balinese motorcyclists enjoying it while I waited for my takeout. This same food court has, as one of the kiosks, a full bar... good to know!

I'd absolutely stay here again. I'm not usually pleasantly surprised by hotels but this one did it.

  • Stayed November 2009, travelled with family
    • Value
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Helpful?
3 Thank solferino71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 April 2010

We stayed here for 3 nights with our two kids, the location and the views are the best features of this hotel. We stayed in a 2 beds apartment with great views to the harbour, walking distance to all amenities and best restaurants in the harbour. The beds were quite comfy and decent, room service was exceptional, and so customer service as well. The only but is the price, the apartment looks in need of renovation or painting, looks tired and worn out, otherwise it would have been perfect! Overall a great experience in Auckland with all restaurants, shopping at the tip ofyour fingers, fantastic location and service.Do not miss the Auckland museum, the domain gardens are fantastic cultural experiences and the Harbourside restaurant, best seafood in town!

  • Stayed April 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank jani73Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Sebel Quay West Auckland

Property: The Sebel Quay West Auckland
Address: 8 Albert Street, Auckland 1010, New Zealand (Formerly Quay West Suites Auckland)
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotel in Auckland
#16 Family Hotel in Auckland
#18 Business Hotel in Auckland
#20 Luxury Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Sebel Quay West Auckland 4.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Quay West Suites Auckland Hotel Auckland Central
Quay West Hotel Auckland
Quay West Auckland
The Sebel Quay West Auckland New Zealand

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