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“Great location......Very functional...”

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SKYCITY Grand Hotel
Ranked #3 of 66 Hotels in Auckland Central
Certificate of Excellence
GreenLeadersGold level
Reviewed 24 March 2011

Next to Sky tower and walking distances to piers, a very nice cosy hotel.The entrance is really convinient and the staff very efficient. The rooms are furnished simply and are very functional in looks. The cleanliness is very good. Do not expect any great aminities as in other hotels in Asia. The bathroom is clean but the tissue paper roll cramps you up. The services are just ok. There is limited options in TV channels.The breakfast is very good.

  • Stayed: March 2011, travelled on business
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1  Thank Anjan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded 15 May 2013

Thank you for your review! We are glad to hear you enjoyed your stay with us. We are in the final stages of the sign off process for a full hotel room refurbishment – we are very excited about this and hope to welcome you back in the future to experience our new rooms. We are also pleased to announce that we offer complimentary WIFI access to all hotel guests.

Kind Regards,

Alison Borland I Guest Relations Executive | SKYCITY Grand Hotel
alison.borland@skycity.co.nz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,246 - 2,252 of 2,645 reviews

Reviewed 19 March 2011

Now this is a hotel that has got it together.
Freindly helpful staff, great location and well organised this hotel is the best we have found in Auckland!
Fantastic modern room with a great view over the city.
Top marks to Vai the Valet who walked us to our car after I left our camera there, he was freindly and very happy to help.
Also when we checked out we had a guy by the name of Adrian who was new to the hotel, he was very friendly and helpful and left us with the impression that this hotel will be our new Auckland crash pad! Look no furthur this is a great hotel.

  • Stayed: March 2011, travelled as a couple
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Thank Kiwifella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded 15 May 2013

Thank you for your review! We are glad to hear you enjoyed your stay with us. We are in the final stages of the sign off process for a full hotel room refurbishment – we are very excited about this and hope to welcome you back in the future to experience our new rooms. We are also pleased to announce that we offer complimentary WIFI access to all hotel guests.

Kind Regards,

Alison Borland I Guest Relations Executive | SKYCITY Grand Hotel
alison.borland@skycity.co.nz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2011

really loved my stay here. very nice and cozy rooms. stayed there one night on my way back after a two weeks holiday in NZ, and i think it helped make a perfect ending to a perfect holiday
very centrally located, right next to the sky tower, offers loads of dining and other activities (casino/sky walk) within your walking distance

Ver courteous staff and good rooms - would definitely recommend the hotel

  • Stayed: March 2011, travelled as a couple
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1  Thank kunalpareek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded 15 May 2013

Thank you for your review! We are glad to hear you enjoyed your stay with us. We are in the final stages of the sign off process for a full hotel room refurbishment – we are very excited about this and hope to welcome you back in the future to experience our new rooms. We are also pleased to announce that we offer complimentary WIFI access to all hotel guests.

Kind Regards,

Alison Borland I Guest Relations Executive | SKYCITY Grand Hotel
alison.borland@skycity.co.nz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2011

My boyfriend and I stayed here after arriving in New Zealand. The staff at the front desk was very polite and friendly. They made arrangments that our room would be available as soon as possible. Staff was very friendly and helpfull with luggage. Luggage was already in our room when we checked back to see if the room was indeed available. Parking facilities were great. Don't forget to ask for the check out ticket/exit ticket for the parking garage. The charge from the hotel is far less than the actual charge from the garage.
The hotel is in my opinion a business hotel but we had an excellent stay. Rooms were clean, spacious and comfortable. Roomservice was fast and the food was good. Breakfast buffet had a variety of choices and the quality was excellent. I used the gym which was allright. Nothing fancy there but okay equipment.

  • Stayed: February 2011, travelled as a couple
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Thank arjen_rosanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded 15 May 2013

Thank you for your review! We are glad to hear you enjoyed your stay with us. We are in the final stages of the sign off process for a full hotel room refurbishment – we are very excited about this and hope to welcome you back in the future to experience our new rooms. We are also pleased to announce that we offer complimentary WIFI access to all hotel guests.

Kind Regards,

Alison Borland I Guest Relations Executive | SKYCITY Grand Hotel
alison.borland@skycity.co.nz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2011

I recently stayed in this property because we were hosting a Visit USA evening in the next door convention center. And I found the entire outfit (I rank hotels more by the staff then the bedsprings these days) to exceed my expectations. Front line staff were swift and smiling, the gal who looked after my room wreckage was a candidate for cloning, and the young girl who saved me in the business office is headed for great things - having pulled out all stops to re-create my fliers which were sent to another city by mistake... The food & meal service was also exceptional, and this, from guy who hates waiting on lines... there weren't any...This property get a pretty handsome top-mark from this Mark all-around.... although the casino is right across the road, place your bests on this property and keep the savings for an extra night's stay. Mark Sheehan, author of "America Over Easy!"

  • Stayed: February 2011, travelled on business
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Thank AmericaOverEasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded 15 May 2013

Thank you for your review! We are glad to hear you enjoyed your stay with us. We are in the final stages of the sign off process for a full hotel room refurbishment – we are very excited about this and hope to welcome you back in the future to experience our new rooms. We are also pleased to announce that we offer complimentary WIFI access to all hotel guests.

Kind Regards,

Alison Borland I Guest Relations Executive | SKYCITY Grand Hotel
alison.borland@skycity.co.nz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2011

We stayed for one night on the day of our arrival from the UK. I had asked for an early check in and our room was ready for us on arrival at 9.30 am.
Easy parking with their valet parking, good central location.
Only downside was the shower door not closing properly causing a minor flood the first time of use

  • Stayed: March 2011, travelled as a couple
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Thank Hinton1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded 15 May 2013

Thank you for your review! We are glad to hear you enjoyed your stay with us. We are in the final stages of the sign off process for a full hotel room refurbishment – we are very excited about this and hope to welcome you back in the future to experience our new rooms. We are also pleased to announce that we offer complimentary WIFI access to all hotel guests.

Kind Regards,

Alison Borland I Guest Relations Executive | SKYCITY Grand Hotel
alison.borland@skycity.co.nz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2011

This is first hotel that we stayed in during our trip to new zealand. Excellent location...situated right in the heart of the city and close to Sky Tower and a 5 min walk from the harbour. It is a big plush and modern hotel. We had stayed in a standard room for one night. The room was clean, comfortable and spacious. Service was excellent and the staff was helpful. The hotel serves a wide buffet range for breakfast. The concierge desk assistant was very efficient and suggested a good itenarary for our one day stay in the city. Nice eateries are located in the hotel vicinity.

  • Stayed: January 2011, travelled as a couple
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Thank aruna_84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded 15 May 2013

Thank you for your review! We are glad to hear you enjoyed your stay with us. We are in the final stages of the sign off process for a full hotel room refurbishment – we are very excited about this and hope to welcome you back in the future to experience our new rooms. We are also pleased to announce that we offer complimentary WIFI access to all hotel guests.

Kind Regards,

Alison Borland I Guest Relations Executive | SKYCITY Grand Hotel
alison.borland@skycity.co.nz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland Central, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Auckland Central
#1 Green Hotel in Auckland Central
#2 Spa Hotel in Auckland Central
#3 Romantic Hotel in Auckland Central
#3 Luxury Hotel in Auckland Central
Price Range: £142 - £374 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Official Description (provided by the hotel):
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand

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