We booked this hotel on our last night in NZ, with the thought of enjoying the casino and Skytower. Arriving late and departing early the next morning, we didn't end up spending any time in the casino and just enjoyed every minute of relaxation in our fantastic rooms.
I was expecting a typical casino hotel (attempts to be fancy, but more likely worn out with bad smells). I can't say how the SkyCity Hotel across the street is, but the SkyCity Grand is more like an Intercontinental or modern Four Seasons, an oasis of peace & quiet. The foyer & rooms look brand new, with a modern, comfortable feeling. We had 3 rooms with 3 different configurations: 2 Doubles, 1 Queen + 1 Twin, 1 King bedroom. All three rooms were large & spacious. My King room had a separate couch/seating area, which was a perfect area to sit & talk. There is half hour of free Wi-Fi in the lobby, but you have to pay in the room.
The Front Desk was warm, welcoming at check-in and the Concierge helped us call & make reservations for dinner. Sadly we only stayed one night and had to check-out early in the morning, but beds were wonderful, bath was fantastic and hotel was quiet & relaxing. Next trip to Auckland, we'll definitely stay here.More