Whilst the hotel has the pretentious lobby, and the celebrity chef restaurant, there isn't much more to elevate it to 5 star status.
On check in, I had to ask about parking and ask where the lifts were and we were not offered help with bags (not that we needed it), but I ,would expect a higher level of service than was offered.
The room was a good size and comfortable enough. However, the bathroom sink did not have a plug and there was a cotton bud (not sure if used or not), on the side of the bath, left by the previous occupant! Definitely not what I would expect from a hotel claiming to be 5 star.
Won' t be rushing back or passing on a recommendation.
- Official Description (provided by the hotel):
- Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more less
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- Also Known As:
- Sky City Hotel
- Skycity Grand Auckland
- Hotel Skycity Grand
- SKYCITY Grand Hotel Auckland, New Zealand