We stayed at the Skycity Grand Hotel from December 28th to January 1st (including NYE). We booked a Luxury Harbour View room because we wanted to watch the fireworks from a great location Initially, they placed us in a room on level 14th with very limited view. After I expressed my discontent via a Tripadvisor review, the manager of the hotel contacted me an re-located us in a much better room. I'm really impressed by the prompt solution I received to my review. The manager and his team were very professional and ready to assist
Apart of the fantastic view, I would like to highlight other excellent elements of staying at this Hotel. Their food is excellent, the breakfast buffet is of high quality and variety. The service at The Terrace is excellent also. Check in and check out process were very efficient and accurate. The gym is small but has enough resources and the business centre is clean and well equipped.
In summary, we had a great end of the year in Auckland and a big part of it was thanks to the Skycity Grand Hotel. I strongly recommend it and I will be happy to come back to the same Hotel in the future.
- Official Description (provided by the hotel):
- Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more less
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- Also Known As:
- Sky City Hotel
- Skycity Grand Auckland
- Hotel Skycity Grand
- SKYCITY Grand Hotel Auckland, New Zealand