Ok so there is nothing particularly wrong with this hotel except that I feel it doesn't warrant it's 5 star rating.
We have stayed in many 5 star hotels throughout the world and feel that to deserve a 5 star billing hotels should have something special perhaps in the facilities they offer or the service.
Here the gym and pool area were reasonable, the buffet breakfast had plenty of choice and the quality was ok but nothing special. There was no evening room turndown service which I would expect and whilst the staff did their jobs there was no warmth. We ordered a quick bar snack for lunch which took forever to arrive.
This may be the best hotel in Auckland, but if you arrive anticipating a 5 star hotel comparable to those in Sydney, Singapore, Johannesburg etc you will be disappointed.
- Official Description (provided by the hotel):
- Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more less
- Reservation Options:
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- Also Known As:
- Sky City Hotel
- Skycity Grand Auckland
- Hotel Skycity Grand
- SKYCITY Grand Hotel Auckland, New Zealand