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“Wonderful stay in Auckland!”

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SKYCITY Grand Hotel
Ranked #4 of 66 Hotels in Auckland
Certificate of Excellence
GreenLeadersGold level
Long Beach, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Wonderful stay in Auckland!”
Reviewed 8 May 2014

We had stayed a night at the Sebel Suites in Auckland in a nice but small room with a location tucked away from the main street. We found good reviews for Skycity Grand Hotel and decided to give this hotel a try.
We were so much happier here! Rooms are nice and big, the bathrooms are clean and modern. The hotel staff was really nice, helpful and had a lot of advice for us. The location was perfect for us. Just walk outside the hotel and there's a lot of shops and restaurants around. Aside from shops and restaurants, within walking distance is the Auckland Art Gallery Toi o Tamaki, the ferry terminal and bus terminals.
We had a couple's massage at their spa which was very nice and relaxing. For dinner we went across to the Skycity Hotel and ate at the Sky Tower restaurant at the top of the tower which was delicious and offered a great view of the city.
The hotel also has a pool and gym.
This was a wonderful place to unwind, relax and enjoy the city!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DL00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review, 11 May 2014
Dear DL00

Thank you for review of The Grand Hotel.

I am so pleased you enjoyed your stay with us – it sounds that you had a wonderful relaxing time!

Thanks again, I hope we have the opportunity to welcome you back should you return to NZ.

Kind Regards


Alison Borland | Guest Relations Executive | SKYCITY Grand Hotel
Alison.borland@skycity.co.nz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,399 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (519)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Sydney, Australia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 May 2014 via mobile

Wow from the minute I arrived I was impressed by the decor and the ambience of this place. The room was spacious, clean, and had an awesome view. It was great having direct access to the casino and restaurants and made the dining experience extremely easy and enjoyable. I would recommend anyone to stay here on their next visit to Auckland.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank bakerboy84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review, 8 May 2014
Dear bakerboy84,

Thank you for taking the time to review your stay with us.

I was pleased to read you had an enjoyable stay - along with two hotels and the casino, we have over 20 restaurants and bars within the SKYCITY Entertainment complex - plenty to choose from!

Thank you again for your feedback and we look forward we welcoming you back again soon!

Kind Regards,

Colette Leonard | Rooms Division Manager | SKYCITY Grand Hotel
colette.leonard@skycity.co.nz
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London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 May 2014

Travelling a lot for work has meant that I have become rather picky and fussy about hotels however the room at The Grand was beautiful and fresh with stunning views. The staff should be very proud of their work as the room was immaculate and comfortable. Ammmaaaazing bed! The concierge were amazing at 11:30pm when I had to call because I couldn't find a light switch - I felt foolish but they very quickly put me at ease.
A very enjoyable stay....how do I go back to cattle class now??

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ABelle82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review, 7 May 2014
Dear ABelle82,

Thank you for your wonderful comments about your stay with us at SKYCITY Grand Hotel.

I was pleased to read you had an enjoyable stay, and I will definately pass your comments on to the team.

Thanks again, and we look forward to seeing you again soon!

Kind Regards,

Colette Leonard | Rooms Division Manager | SKYCITY Grand Hotel
colette.leonard@skycity.co.nz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 May 2014

We stayed here for a night on the Baby Grand package. We were greeted by the doorman who was very funny and was a nice start to our whole experience. Room was lovely, comfy bed and awesome range of in house movies to watch. This hotel is just so handy for everything in the city. We just loved being able to go downstairs and have a great choice of restaurants at our disposal. Pool was wonderful and we had it all to ourselves. Breakfast had some different options which we thought was nice for a change. Only thing I could say is that only everyday tea and coffee were offered as part of the breakfast deal not herbal tea which I thought was a bit disappointing. But saying that we would definitely come back again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lllppppp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review, 7 May 2014
Dear lllppppp,

Thank you for taking the time to write about your stay with us at SKYCITY Grand Hotel.

I was pleased to read you had an enjoyable time whilst staying with us, and that you liked the Baby Grand Package - this is our most popular package.

Thank you again, and we look forward to seeing you again soon, when you need another night away!

Kind Regards,

Colette Leonard | Rooms Division Manager | SKYCITY Grand Hotel
colette.leonard@skycity.co.nz
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Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 May 2014

Spent a night at the Grand whilst in Auckland for a special occasion. From the Valet Parking to check in, to breakfast the next morning we were never disappointed.

This is a true 5 Star Hotel and not compromised by it's central location or Casino affiliation. Staff were attentive and efficient, the decor was modern, spotlessly clean and comfortable. The room was exceptional and next morning what turned out to be an included gourmet breakfast in the Hotel cafe could not have been further from the boring buffet I was expecting.

I always fond it difficult to choose a new hotel online no mater where in the world I am so I find these reviews invaluable to avoid all to often disappointment. In my opinion this hotel will leave you with a smile on your face.

Room Tip: We were upgraded to a suite which was spacious and beautifully decorated. It also had a beautiful vi...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MikeSkinner2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review, 7 May 2014
Dear MikeSkinner2014 ,

Thank you for taking the time to write about your stay with us at SKYCITY Grand Hotel.

I was pleased to read you had an enjoyable stay - I will be sure to pass your comments on to the team - they love receiving feedback such as yours.

Thank you again, and we look forward to welcoming you back again soon!

Kind Regards,

Colette Leonard | Rooms Division Manager | SKYCITY Grand Hotel
colette.leonard@skycity.co.nz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 May 2014

I came to unwind and was treated wonderfully by the staff both of the Hotel and the adjoining Restaurants. The rooms were perfect, enormous beds, and very quiet. Staff were on hand at all times to fulfill any request and seemed genuinely happy to do so. It was a pleasure.

Room Tip: The beds were enormous! and I loved having a bath in the room to relax in at end of the day. Room w...
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Heatheratpeace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review, 6 May 2014
Dear Heatheratpeace,

Thank you for taking the time to review your stay with us at SKYCITY Grand Hotel.

Your feedback was a pleasure to read, and I will be sure to pass your comments on about our fantastic team, to them - they love receiving feedback such as yours.

Thank you again, and we look forward to welcoming you back again soon.

Kind Regards,

Colette Leonard | Rooms Division Manager | SKYCITY Grand Hotel
colette.leonard@skycity.co.nz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 May 2014

Couldn't have chosen a better spot to stay, in regards to location. Also happened to be one of the nicest rooms (chic, well-appointed) of our trip. Directly out our window was the sky tower, and we were five-minutes to the harbor. Arguably more business-like, we still found it a nice stay for our honeymoon. Note, this was MUCH better than their sister property, the Rendezvous.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Countess_Nomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review, 6 May 2014
Dear Countess_Nomad,

Thank you for taking the time to write about your stay with us at SKYCITY Grand Hotel.

I was pleased to read that you had an enjoyable stay with us. One comment I would like to clarify, is that the Rendezvous is not a sister property of ours, and is not part of the same hotel group as us. SKYCITY Grand is part of the SKYCITY Entertainment Group - we have two hotels here in Auckland - SKYCITY Hotel and SKCYITY Grand Hotel - both located within the same complex.

Thank you again for your feedback, and we look forward to welcoming you back again soon.

Kind Regards,

Colette Leonard | Rooms Division Manager | SKYCITY Grand Hotel
colette.leonard@skycity.co.nz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SKYCITY Grand Hotel

Property: SKYCITY Grand Hotel
Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Auckland
#1 Green Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Official Description (provided by the hotel):
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand

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