Spent three nights here. Great location. Nice sized room, great concierge, great front desk staff, great housekeeping. The housekeeping was probably the best I have ever seen in any NZ hotel. The room was spotless and well stocked. Everything worked as it should. The only negative feedback would be the effort of the front desk staff to up-sell to a harbor view room and offering better prices each time we declined the upgrade. Not very professional and kind of "cheap". If you have empty rooms all you need to do is offer a complimentary upgrade. Try it. It can't hurt and doesn't cost the business anything. The affiliated SKY Casino was a "bust". It had the feel of an arcade with 85 - 90% of all activity centered around slots. There were numerous Chinese gambling games. Not very impressive.
- Official Description (provided by the hotel):
- Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more less
- Reservation Options:
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- Also Known As:
- Sky City Hotel
- Skycity Grand Auckland
- Hotel Skycity Grand
- SKYCITY Grand Hotel Auckland, New Zealand