A recent month long trip to New Zealand ended with a two night stay at the SkyCity Grand Hotel, Auckland (part of the massive SkyCity complex). The room (billed as Delux) was a major disappointment, the carpet looked as though the local Rugby team had used it as a 'Boot Room',we opened the fridge to find a mouldy piece of Stilton, the batteries in the safe had all expired and as for the Shower Door, I believe a 'design fault' was the term used by the Conceriege. What was more annoying is that even after the cheese was removed, housekeeping did not even bother to refresh the Fridge.
Overall the hotel was good, but if you are going to sell yourself as a Delux Hotel, then you need to take care of the little things and here the Grand falls down. To use a phrase from one of my old school reports, 'Could Do Better'
- Official Description (provided by the hotel):
- Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more less
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- Also Known As:
- Sky City Hotel
- Skycity Grand Auckland
- Hotel Skycity Grand
- SKYCITY Grand Hotel Auckland, New Zealand