Stayed here on the first night of our honeymoon to NZ on 7th Feb.
Arrived at 15.10 after 36 hours on a plane from the UK to be told the only room ready was a smoking room. I explained we did not want a smoking room so was told to come back in one hour. I said I would not come back and I wanted my room as it was well after their check in time and my room should be ready. I was told that we could go to the gym for a shower in the meantime!!!! I said absolutely not and after 10 minutes of tooing and froing a room became available. The room was small and did not have a good view and the bathroom was shower only but we were so knackered by this point I didn't argue anymore.
I spent £149 for a night in this hotel which was WAY too expensive only stay there if you can get a bargain. The only good thing was the breakfast which was lovely.
We stayed here on our last trip to NZ in 2005 and were very impressed with the service and room which is why we went back. Who knows what has happened in the meantime but the service was awful. When we checked out they tried to charge me for valet parking - we didn't even have a car!!!!
- Official Description (provided by the hotel):
- Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more less
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- Also Known As:
- Sky City Hotel
- Skycity Grand Auckland
- Hotel Skycity Grand
- SKYCITY Grand Hotel Auckland, New Zealand