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SKYCITY Grand Hotel
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Reviews (2,714)
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Reviewed 28 January 2011

Good 5* hotel with centre city location, across the street from the Skytower and casino. The hotel staff was very friendly and went out of their way to sort out some issues that we had with our reservations. Concierge was very friendly as well and helped us with dinner reservations and airport transfers. Highly recommended.

The hotel is quite far from the harbour so there isn't much point in having a harbour facing room.

Good indoor swimming pool area. Room service was excellent as well.

Family friendly and you can try the apartments with a kitchenette if you are here with kids.

Stayed: December 2010, travelled with family
Thank max_d1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded 15 May 2013

Thank you for your review! We are glad to hear you enjoyed your stay with us. We are in the final stages of the sign off process for a full hotel room refurbishment – we are very excited about this and hope to welcome you back in the future to experience our new rooms. We are also pleased to announce that we offer complimentary WIFI access to all hotel guests.

Kind Regards,

Alison Borland I Guest Relations Executive | SKYCITY Grand Hotel
alison.borland@skycity.co.nz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2011

Me and my wife had a lovely time at Auckland and it cant get any better when we are staying at one of the main attractions of Auckland itself. Very nice hotel, very chic and classy, great location (an easy 10 mins walk to pier side), friendly service by concierge. Overall great experience.

  • Stayed: January 2011, travelled as a couple
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Thank Madras_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded 15 May 2013

Thank you for your review! We are glad to hear you enjoyed your stay with us. We are in the final stages of the sign off process for a full hotel room refurbishment – we are very excited about this and hope to welcome you back in the future to experience our new rooms. We are also pleased to announce that we offer complimentary WIFI access to all hotel guests.

Kind Regards,

Alison Borland I Guest Relations Executive | SKYCITY Grand Hotel
alison.borland@skycity.co.nz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2011

Sky City Grand is the corporate conference partner to the Sky City Casino hotel- both colocated with the Sky Tower in central Auckland. This is a perfectly competent, modern hotel that works but is not that interesting. The lobby and public area is very large and well appointed in a modern sense. The front desk, concierge and valet personnel were all pleasant and competent. The king room was large with good- very good bed, linens, towels and toiletries. As usual expensive or corporate hotels almost always charge for in-room internet and the Sky City Grand is no different- and the rates here were outrageous. We had one breakfast in the hotel- a very large, quite good buffet that was too much to eat at a fairly hefty price- US$28 per person. Overall the hotel was a fair value and its location provides a good access to much of the central city.

  • Stayed: December 2010, travelled as a couple
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Thank AnacoTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded 15 May 2013

Thank you for your review! We are glad to hear you enjoyed your stay with us. We are in the final stages of the sign off process for a full hotel room refurbishment – we are very excited about this and hope to welcome you back in the future to experience our new rooms. We are also pleased to announce that we offer complimentary WIFI access to all hotel guests.

Kind Regards,

Alison Borland I Guest Relations Executive | SKYCITY Grand Hotel
alison.borland@skycity.co.nz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2011

Auckland was our first stop in New Zealand. We arrived at 10am after a long flight and were so grateful that a room was ready! The room was huge! Massive bed and a sitting area. The bathroom was also huge with a separate bath and shower cubicle. We were on the 12th floor and had great views over the harbour and islands. The room really does feel 'grand'!
The hotel is right next to the Sky Tower and the harbour area is in easy walking distance.

  • Stayed: December 2010, travelled as a couple
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Thank JG-Edin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded 15 May 2013

Thank you for your review! We are glad to hear you enjoyed your stay with us. We are in the final stages of the sign off process for a full hotel room refurbishment – we are very excited about this and hope to welcome you back in the future to experience our new rooms. We are also pleased to announce that we offer complimentary WIFI access to all hotel guests.

Kind Regards,

Alison Borland I Guest Relations Executive | SKYCITY Grand Hotel
alison.borland@skycity.co.nz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2011

Great hotel in a central location. The Casino was OK.. Not very crowded and there is a small hotel right at the back which served great burgers. The hotel is linked to the SkyTower so that was a great attraction. Breakfast was nothing to rave about - the usual baked goodies with eggs station, etc.
Walking out of the hotel was great as everthing is nearby - shops, cinemas, great restaurants. Overall a great place to spend a couple of days in Auckland.

  • Stayed: March 2010, travelled as a couple
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Thank RMS83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded 15 May 2013

Thank you for your review! We are glad to hear you enjoyed your stay with us. We are in the final stages of the sign off process for a full hotel room refurbishment – we are very excited about this and hope to welcome you back in the future to experience our new rooms. We are also pleased to announce that we offer complimentary WIFI access to all hotel guests.

Kind Regards,

Alison Borland I Guest Relations Executive | SKYCITY Grand Hotel
alison.borland@skycity.co.nz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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