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“Christmas Treat - Excellent Service” 5 of 5 bubbles
Review of Stamford Plaza Auckland

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Stamford Plaza Auckland
Ranked #14 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
Auckland
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Christmas Treat - Excellent Service”
5 of 5 bubbles Reviewed 25 December 2013

Just got back from Christmas Eve / Christmas Day at the Stamford Plaza. We got a deal for the two nights that included free breakfast and WiFi. The superior room was great - nice big comfy King bed and bathroom was big with a bath and shower. Quality of the towels in the bathroom was great - big, soft white and very fluffy !! The buffet breakfast on Christmas morning was great - the room was nicely decorated and added Christmas treats to eat. The buffet breakfast is one of the best you will get in Auckland. The service was excellent, it was quite busy but the chefs managed with extra orders etc. Staff at this hotel are always polished professionals - very helpful and nothing is too much trouble. The Concierge service for valet parking is top notch - I got gently guided out of the car with a helping hand for our bags. I would highly recommend any package deal here that includes the free breakfast and WiFi. All in All a fabulous Christmas stay and we will certainly consider it again for another year.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HappyHuttleys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Admir_Mullaaliu, Assistant General Manager at Stamford Plaza Auckland, responded to this review, 26 December 2013
Dear Happy Huttleys,

Thank you for the fantastic review on TripAdvisor, I am delighted you had an excellent stay and enjoyed the Christmas treats we had prepared for the occasion.

Stamford Plaza Auckland team looks forward to welcoming you back soon.

Best regards,
Admir Mullaaliu | Assistant General Manager
admirmullaaliu@spak.stamford.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,754 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (266)
Date | Rating
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English first
Auckland, Auckland, New Zealand
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 24 December 2013

I recently booked their romance package as it was our anniversary and I wanted to give my wife a treat.

The package included a superior room, and lots of little romantic touches, such as rose petals scattered in the bath and on the bed in a heart shape, 2 big fluffy bathrobes, a bottle of Moet on ice, a boxed bottle of wine with a personalised message on the lable, 2 plates of petit fours, and lots of candles to set a romantic atmosphere.

The real icing on the cake, was that they gave us a complimentary room upgrade to a one bedroom suite. This would normally have been twice the price. it was a lovely gesture, presumably because they had picked up that it was our 10th anniversary from the message I asked them to put on the wine bottle.

The package included breakfast and also had the benefit of a 3pm checkout and complimentary valet parking.

All in all our stay was very enjoyable and I may be a bit biased, given our star treatment, but I would thoroughly recommend the hotel.

Their thoughtful service and quality was excellent.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Admir_Mullaaliu, Assistant General Manager at Stamford Plaza Auckland, responded to this review, 26 December 2013
Dear Steve E,

Thank you for your fantastic review on TripAdvisor, I am delighted we acknowledged your 10th wedding anniversary and helped to make this moment a little more special for you.

We look forward to welcoming you back soon.

Best regards,
Admir Mullaaliu | Assistant General Manager
admirmullaaliu@spak.stamford.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Katikati, New Zealand
Level Contributor
110 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 22 December 2013

We stayed at the Stamford Plaza in Auckland for just the one night as we were going to the Leonard Cohen concert.
What a nice hotel !
The staff in particular were fantastic. Extremely well trained and with a genuine interest in you as a guest. From the young lady who served us afternoon coffee, the front desk staff, the car parking team and especially the team of staff who were dealing with a very busy breakfast on sunday morning. They all worked as a professional team and had very high standards. This is a very good hotel and highly recommended.

Room Tip: Tray and get a floor on the higher levels and facing the Queen Street side (much quieter). Also woul...
See more room tips
  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrew N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Admir_Mullaaliu, Assistant General Manager at Stamford Plaza Auckland, responded to this review, 26 December 2013
Dear Andrew N,

Thank you for your review on TripAdvisor, I was pleased you had an excellent stay and in particular I thank you for noticing our staff especially our breakfast team. I will ensure I share your feedback and appreciation with our team.

Stamford Plaza Team looks forward to welcome you back soon.

Best regards,
Admir Mullaaliu | Assistant General Manager
admirmullaaliu@spak.stamford.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
1 review
5 of 5 bubbles Reviewed 22 December 2013

We only stayed for one night but the experience was truly fantastic and would recommend the Stamford to anyone coming into the city. Great location and very friendly staff I couldn't fault a thing. Breakfast was very leisurely tables quite spread out nice and relaxing and the breakfast choices were varied.Looking forward to my next stay..

Room Tip: Our Corner suite had fantastic views and sunny
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  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Admir_Mullaaliu, Assistant General Manager at Stamford Plaza Auckland, responded to this review, 26 December 2013
Dear Anne H,

Thank you for your fantastic review on TripAdvisor about your stay at Stamford Plaza Auckland.

I am delighted your found your stay satisfactory and we look forward to welcome you back.

Best regards,
Admir Mullaaliu | Assistant General Manager
admirmullaaliu@spak.stamford.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 20 December 2013

We stayed here for two nights mid-December.
Staff were very friendly and our rooms were great. Loved the special Christmas high tea (a bargain @ $26pp)
Very good location as we were able to walk to the city's main attractions.

Room Tip: We stayed on level 8, not much of a view however nice bright room
See more room tips
  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cvg11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Admir_Mullaaliu, Assistant General Manager at Stamford Plaza Auckland, responded to this review, 26 December 2013
Dear Cvg11,

Thank you for your fantastic review on TripAdvisor, I am pleased your stay was excellent and you loved our special Christmas High Tea.

I trust you had a safe journey back home to Melbourne.

Stamford Plaza Auckland team look forward to welcome you back soon.

Best regards,
Admir Mullaaliu | Assistant General Manager
admirmullaaliu@spak.stamford.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Faa'a, French Polynesia
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 19 December 2013

This hotel is perfectly located.
Queen St (2 mins)
Westfield shopping mall (3 mins)
Sky city ( 8 mins)

The room was very comfortable and the bathroom has shower and a bathtub.
The staff was very helpful and nice

Room Tip: Always have your room magnetic key in your pocket as you must insert it in the elevator to get to yo...
See more room tips
  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Moanaura T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Admir_Mullaaliu, Assistant General Manager at Stamford Plaza Auckland, responded to this review, 26 December 2013
Dear Moanaura,

Thank you for your fantastic review on Trip Advisor. I am delighted you found our service, facilities and location to your satisfaction.

Stamford Plaza Auckland team look forward to welcoming you back soon.

Best regards,
Admir Mullaaliu | Assistant General Manager
admirmullaaliu@spak.stamford.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toulon, France
Level Contributor
95 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 17 December 2013

Nice hotel, clean and well situated in center city. Only stayed one night. We had very good food for dinner even if we arrived late. The service was nice. Breakfast was complete and could arrange everybody.

  • Stayed November 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Grvoyage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Admir_Mullaaliu, Assistant General Manager at Stamford Plaza Auckland, responded to this review, 26 December 2013
Dear Grvoyage,

Thank you for your review, we appreciate it. I am pleased you had an enjoyable stay.

I trust you had a safe trip back home to Toulon.

Stamford Plaza Auckland look forward to welcoming you back soon.

Best regards,
Admir Mullaaliu | Assistant General Manager
admirmullaaliu@spak.stamford.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Stamford Plaza Auckland

Property: Stamford Plaza Auckland
Address: 22 - 26 Albert Street, Auckland 1010, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Auckland
#13 Luxury Hotel in Auckland
#13 Business Hotel in Auckland
#15 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Stamford Plaza Auckland 5*
Number of rooms: 286
Official Description (provided by the hotel):
World-class luxury in the heart of the city, just minutes away from the harbour and viaduct. Please note that construction on the city rail link project is underway on Albert St. Stamford Plaza Auckland remains accessible to vehicles and pedestrians, all day, every day. Albert St remains open in both directions throughout the CRL upgrade. However it is limited to one way in each direction. ... more   less 
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Also Known As:
Stamford Plaza Auckland Hotel Auckland Central
Stamford Plaza Hotel Auckland
Auckland Stamford Plaza Hotel
Stamford Plaza Auckland New Zealand

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