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“Very Handy Location” 4 of 5 bubbles
Review of Stamford Plaza Auckland

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Stamford Plaza Auckland
Ranked #14 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
Hamilton, New Zealand
Level Contributor
168 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Very Handy Location”
4 of 5 bubbles Reviewed 24 March 2014

Stayed here overnight on a Saturday night. Great location. Service was excellent - very friendly and helpful.

Room was just a room - standard basic room, but clean and tidy.

High tea was lovely.

Pool area was nice - we used the spa which was lovely.

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ExcitedTraveller1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Admir_Mullaaliu, Assistant General Manager at Stamford Plaza Auckland, responded to this review, 12 April 2014
Dear ExcitedTraveller1973

Thank you for your review and rating on TripAdvisor.

I am pleased you had an enjoyable experience.

We look forward to welcoming you back soon.

Best regards,

Admir Mullaaliu | Assistant General Manager
admirmullaaliu@spak.stamford.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,765 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (267)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
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English first
Adelaide, Australia
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 24 March 2014

Stayed 2 nights before flying out of NZ after touring the North Island and this hotel offered all we needed. Well appointed with friendly professional staff, a great pool/spa/sauna/gym, free wi-fi in rooms, a choice of eating options and very convenient central location for the shops and harbour.
Also only 1 block walk to the Airbus Express which is the most economical way to the airport.
If any complaint, it would be the pillows were terrible but in fairness we didn't enquire about replacements.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank wilks101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Admir_Mullaaliu, Assistant General Manager at Stamford Plaza Auckland, responded to this review, 12 April 2014
Dear Wilks101

Thank you for your review and rating on TripAdvisor.

I am pleased you had an enjoyable experience and value your feedback.

We look forward to welcoming you back soon.

Best regards,

Admir Mullaaliu | Assistant General Manager
admirmullaaliu@spak.stamford.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Zealand
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 24 March 2014

Knights restaurant in the hotel served the best eye fillet I have ever had and that's saying something. Melted in your mouth and the extra flavours from the oxtail croquettes and the little pot of jus - lovely. That was good because the table we were sitting at next to the wall had a lovely view of the dents/scratches and dirt not a good look !!!.
Room was comfortable but was very stark, no amviance at all, could have been any room any where at all.
Staff were lovely and friendly. I would happily stay there again

Room Tip: ask for a sea facing view room if possible
See more room tips
  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NewZealandGypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Admir_Mullaaliu, Assistant General Manager at Stamford Plaza Auckland, responded to this review, 12 April 2014
Dear New Zealand Gypsy

Thank you for your review and rating on TripAdvisor.

I am pleased you had an enjoyable experience in Knights on Albert.
I also value your feedback as we always strive for improvements.

We look forward to welcoming you back soon.

Best regards,

Admir Mullaaliu | Assistant General Manager
admirmullaaliu@spak.stamford.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
USA
Level Contributor
52 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 18 March 2014

This was one of our favorite stays in Auckland--the hotel is very upscale (go checkout the gym and pool/jacuzzi area--it's awesome!), staff is very professional (we ran into a bit of trouble because for some reason our Priceline prepayment wasn't showing up in their system and they wanted us to repay the full amount at checkout--anyway, the lady at the front desk was very professional & efficient about resolving the matter). It's just blocks away from the harbour. One annoying thing that all the 5-stars suffer from is the lack of complimentary (or at least reasonable) parking rate--Valet, with no other alternatives offered, is $30NZD/night. WiFi is free in the lobby & charged in the rooms (supposedly, though our wifi from the lobby code seemed to work ok in the room as well). Rooms are very well maintained & this place definitely deserves its 5-star rating!

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JackSparrow22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Admir_Mullaaliu, Assistant General Manager at Stamford Plaza Auckland, responded to this review, 12 April 2014
Dear JackSparrow22

Thank you for your review and rating on TripAdvisor.

I am pleased you had an enjoyable experience

We look forward to welcoming you back soon.

Best regards,

Admir Mullaaliu | Assistant General Manager
admirmullaaliu@spak.stamford.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toowoomba
Level Contributor
69 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 16 March 2014

We booked 3 nights for a weekend away. It was in a great location in Central Auckland, within walking distance to shops, restaurants and transport. Check-in was easy and staff were polite and helpful. Room was pleasant with a comfortable king sized bed. Main downside was the desk position at the end of the bed which we consistently hit out thigh on when walking around the bed. Bathroom was large and water pressure strong. Not sure about housekeeping as the room wasn't made up till late afternoon (& the door was then left wide open) after the first night and when we went out after the second night the room still hadn't been made up at 3pm. We didn't try the restaurant so can't comment. Find it odd that they charge $9/hr or $24.95/24hrs for wifi in your room or give you a handful of vouchers for free 30min sessions in the foyer. A pleasant stay but nothing outstanding. We'd stay again if we got a good price.

  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TravellerToowoomba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Admir_Mullaaliu, Assistant General Manager at Stamford Plaza Auckland, responded to this review, 12 April 2014
Dear TravellerToowoomba

Thank you for your review and rating on TripAdvisor.

I am pleased you had an enjoyable experience

We look forward to welcoming you back soon.

Best regards,

Admir Mullaaliu | Assistant General Manager
admirmullaaliu@spak.stamford.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
79 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 15 March 2014

I stayed here for 2 nights in Mar 2014 and was very happy with the well appointed room, cleanliness, and helpful service by the staff. Great location downtown. Taxis always available at the door.
Room service food was prompt and enjoyable.

Room Tip: My room was on the 8th floor and very quiet with no noise from adjoining rooms or outside.
See more room tips
  • Stayed March 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Admir_Mullaaliu, Assistant General Manager at Stamford Plaza Auckland, responded to this review, 12 April 2014
Dear Linda H

Thank you for your review and rating on TripAdvisor.

I am pleased you had an enjoyable experience

We look forward to welcoming you back soon.

Best regards,

Admir Mullaaliu | Assistant General Manager
admirmullaaliu@spak.stamford.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Balwyn, Australia
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 13 March 2014

Stayed one night at the hotel for business. Happy with the facilities, service provided and general ambience of the hotel (free wireless internet much appreciated). Room service dinner prompt and reasonable value as these things go.
Only complaint is the décor seemed very tired, and not befitting of a five star hotel.....having the shower tap secured by black electrical tape is not really a good look at all!
Having said that, hotel is very well located and suited me fine for a business visit, so would stay again

  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Admir_Mullaaliu, Assistant General Manager at Stamford Plaza Auckland, responded to this review, 13 March 2014
Dear Andrew W

Many thanks for your review and for choosing Stamford Plaza Auckland.

I would appreciate if you could send me your stay details to allow me to further look into your bathroom feedback.

We look forward to welcome you back soon.

Best regards,
Admir Mullaaliu | Assistant General Manager
admirmullaaliu@spak.stamford.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Stamford Plaza Auckland

Property: Stamford Plaza Auckland
Address: 22 - 26 Albert Street, Auckland 1010, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Auckland
#13 Business Hotel in Auckland
#13 Luxury Hotel in Auckland
#15 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Stamford Plaza Auckland 5*
Number of rooms: 286
Official Description (provided by the hotel):
World-class luxury in the heart of the city, just minutes away from the harbour and viaduct. Please note that construction on the city rail link project is underway on Albert St. Stamford Plaza Auckland remains accessible to vehicles and pedestrians, all day, every day. Albert St remains open in both directions throughout the CRL upgrade. However it is limited to one way in each direction. ... more   less 
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Also Known As:
Stamford Plaza Auckland Hotel Auckland Central
Stamford Plaza Hotel Auckland
Auckland Stamford Plaza Hotel
Stamford Plaza Auckland New Zealand

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