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“Pleasantly convenient”

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Stamford Plaza Auckland
Ranked #15 of 67 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
Tahiti, French Polynesia
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Pleasantly convenient”
Reviewed 7 August 2014

I visit Auckland rather regularly and I wanted to do a step in the past and stay at what was formerly a Regent hotel,the now Stamford Plaza
A pleasant stay ,pleasant staff
however the break fast could be improved ,the high tea is excellent ,meals are ok and service also

Housekeeping is ,I would say understaffed
I stayed 4 nights /5 days used the eco energy option twice ( which means no service at all),but the 2 other times the room was not serviced before 4 to 5 pm

  • Stayed June 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank Arahiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Public Relations Manager at Stamford Plaza Auckland, responded to this review, 29 September 2014
Dear Arahiri

Thank for your recent review on Tripadvisor.

So glad you had a pleasant stay with us.

You will be happy to hear we are making even more improvements and trust you will be coming back to check out our refurbished rooms when they area available from this coming December.

Thank you again and we look forward to welcoming you back soon.

Kindest regards
John Moffett | Public Relations Manager
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2,081 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (289)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
Perth, Australia
Level 4 Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 August 2014

This hotel was nice and quite, however the room was a little small (especially with a port-a-cot). The hotel appears to be undergoing a change (from hotel to apartments) and as such, only half the floor was rooms. The staff were not as friendly or helpful as expected. The location of the hotel was great.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank Troymf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stasya Z, Guest Relations Manager at Stamford Plaza Auckland, responded to this review, 28 April 2016
Dear Troymf,

Thank you for providing feedback and comments, in regards to your recent stay here at the Stamford Plaza Hotel Auckland.

Firstly, I would like to apologize for any inconvenience caused during your stay here with us. We have just recently completed our $10 million refurbishment. I have briefed our team to ensure service standards are picked up.

On behalf of the team here at the Stamford Plaza Hotel Auckland, we hope to welcome you back here to stay with us.

Kind Regards,

Jordan J

Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Upper Hutt, Wellington, New Zealand
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 August 2014

We chose this hotel due to its convenient location, just a couple of minute walk to the waterfront, parallel to Queen Street. It exceeded our expectations. All of the staff were very helpful & friendly. The facilities were of a high standard of particular note the gym, indoor pool & spa. The rooms we had were spacious & clean. The lobby/bar area was a great meeting & eating place with 3 choices of restaurants. We also thoroughly enjoyed the high tea which is available daily. Close to shops & many other eating establishments (for all budgets). A great experience which we hope to repeat again before too long.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Fiona L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Public Relations Manager at Stamford Plaza Auckland, responded to this review, 28 September 2014
Dear Fiona L

Thank for your recent review on Tripadvisor.

So glad you had a pleasant stay with us. We are very pleased to hear you enjoyed our facilities and had the time to indulge yourself with our fantastic High Tea.

Come back and check out our refurbished rooms when they start coming back online in December.

Thank you again and we look forward to welcoming you back soon.

Kindest regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wanganui, Manawatu-Wanganui, New Zealand
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 August 2014

on travel from home to visit a sick friend now thank god he is improving but I must say my room was very good on traveled over 600ks i was very tired the staff nothing was a worrie after a good nights sleep a excellent meal around 0730 I was on my way home to wanganui thankyou stamford plaza for making my stay in your hotel a treat

Room Tip: I would say with only one night at this hotel I would like to stay longer next time thankyou Stamfor...
See more room tips
  • Stayed May 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Kevin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Public Relations Manager at Stamford Plaza Auckland, responded to this review, 28 September 2014
Dear Kevin F

Thank for your recent review on Tripadvisor.

We are happy to hear your friend is on the mend.

So glad you had a pleasant stay with us. Come back and check out our refurbished rooms when they start coming back online in December.

Thank you again and we look forward to welcoming you back soon.

Kindest regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide
Level 5 Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 August 2014

I thoroughly enjoyed my recent stay at your hotel. My room was a good size and had lovely views from the 10th floor. My room was clean and the bathroom was quite spacious. Had a great comfortable king size bed. I also ate the more delicious Pulled Pork Buns in the lobby/bar area, highly recommend. The staff were very friendly and helpful. Close to all transport and the main shopping areas, Lots of other good restaurants near the hotel as well. Highly recommend and will stay again.

Room Tip: Stay on one of the top floors if possible
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  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank cjjadelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Public Relations Manager at Stamford Plaza Auckland, responded to this review, 28 September 2014
Dear cjjadelaide

Thank for your recent review on Tripadvisor.

So glad you had a pleasant stay with us. Come back and check out our refurbished rooms when they start coming back online in December.

Thank you again and we look forward to welcoming you back soon.

Kindest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 August 2014 via mobile

The Stamford Plaza is located in the city center and is an easy walk to the Skytower and the habour foreshore.

The rooms are of a generous size although the decor is somewhat outdated. The beds are comfortable but the "barely there" pillows need to be revised.

The gym was closed due to a facelift, but the indoor pool was a good option.

Would recommend this hotel for business travel.

Stayed August 2014, travelled on business
Helpful?
Thank Cathy_OConnor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Public Relations Manager at Stamford Plaza Auckland, responded to this review, 28 September 2014
Dear Cathy_OConnor

Thank for your recent review on Tripadvisor.

So glad you had a pleasant stay with us. Come back and check out our refurbished rooms when they start coming back online in December. The gym is now completed and is amazing...what a view!!

Thank you again and we look forward to welcoming you back soon.

Kindest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harvard, Massachusetts
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 August 2014

The Stamford Plaza Auckland is a well done full service hotel. Ideally located within walking of Queen and High Street and the Waterfront. Good Lobby Bar. Attached Thai place was a bit wanting, but I was a solo traveler.

  • Stayed August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank sgmharvard1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Public Relations Manager at Stamford Plaza Auckland, responded to this review, 28 September 2014
Dear sgmharvard1

Thank for your recent review on Tripadvisor.

So glad you had a pleasant stay with us. Come back and check out our refurbished rooms when they start coming back online in December.

Thank you again and we look forward to welcoming you back soon.

Kindest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Stamford Plaza Auckland

Property: Stamford Plaza Auckland
Address: 22 - 26 Albert Street, Auckland 1010, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Auckland
#13 Business Hotel in Auckland
#14 Luxury Hotel in Auckland
#14 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Stamford Plaza Auckland 5*
Number of rooms: 286
Official Description (provided by the hotel):
World-class luxury in the heart of the city, just minutes away from the harbour and viaduct. Please note that construction on the city rail link project is underway on Albert St. Stamford Plaza Auckland remains accessible to vehicles and pedestrians, all day, every day. Albert St remains open in both directions throughout the CRL upgrade. However it is limited to one way in each direction. ... more   less 
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Also Known As:
Stamford Plaza Auckland Hotel Auckland Central
Stamford Plaza Hotel Auckland
Auckland Stamford Plaza Hotel
Stamford Plaza Auckland New Zealand

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