This hotel was a real mixed bag for me. On the plus side the location was fantastic, room and decor was nice and of a good size, the bed very comfortable. It had a large shower and bathroom and the room service dinner of a good quality and price.
On the down side the hotel appeared to be hosting some large groups at the time I was there and service lacked somewhat as a result. Check-in was a little clumsy, due to young inexperienced staff, information given on the benefit entitlements of the Priority Guest programme a little sketchy (was told about the free drink and given a voucher but nothing about internet and meal discounts). I had to ring for my bags when they didn't turn up, the aircon in the room wouldn't let me alter it, it was either freezing or had to be turned off.
On the cleanliness side, I found a clump of someone else's hair in the shower and hairs on the floor of the bathroom as well - pretty gross.
I was unfortunate enough to also be on the top floor with a full-on party going on above me the 1st night. It went on very loudly until 12pm on a weeknight when I had to be up early for meetings the next day. I complained twice and still nothing was done.
Breakfast on the last day there was gross - I ordered waffles expecting that they would be homemade in a hotel such as this - instead they were clearly supermarket made and were stale and tasted like cardboard. I could have got a far nicer meal in any cafe downtown for the same price or less.
Even though very handy to town I am not sure if I would stay again given the long list of issues!
- Official Description (provided by the hotel):
- Accommodation and Breakfast packages available; Long stay Accommodation prices available; Modern furnishings and fittings; Complimentary Newspapers;100% Non smoking; For genuine caring hospitality and service please contact Rydges Auckland. ... more less
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- Also Known As:
- Rydges Auckland Hotel Auckland Central
- Rydges Hotel Auckland
- Auckland Rydges Hotel
- Rydges Auckland New Zealand