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“Does everything well” 4 of 5 bubbles
Review of Rydges

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Rydges
Ranked #15 of 68 Hotels in Auckland
Certificate of Excellence
Tel Aviv, Israel
Level Contributor
77 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
“Does everything well”
4 of 5 bubbles Reviewed 3 September 2010

We booked one night at the Rydges based on reviews, location and price. The hotel was as we expected - the room was clean and modern with a nice bathroom, and the bed was very comfortable. We were able to leave the car at the front to unpack before we returned it to the rental company, which was convenient.

Front desk was friendly and efficient. We had an electricity problem that was addressed within minutes.

Wireless Internet was very slow, but it was free so can't complain too much.

Before I made the booking, I enrolled online as a club member which gave an immediate 10% off the rate and a late checkout at 1 pm – a real added value.

Overall, very good value and recommended.

  • Stayed August 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bg007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RydgesAKL, Executive Assistant Manager at Rydges, responded to this review, 23 September 2010
Thank you for your comments, I am glad you joined our Rydges Priority Guest Program to enjoy the discounts and late check out.

Thank you for being another happy guest!

Katie Scholes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,915 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (391)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
113 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
4 of 5 bubbles Reviewed 31 August 2010

Nice basic hotel, steps away from the marina and all the 'touristic' stuff.

Rooms were ok and breakfast was quite basic.

It's ok for a stay or two in Auckland.

  • Stayed December 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank alexandrosg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RydgesAKL, Executive Assistant Manager at Rydges, responded to this review, 2 September 2010
Thank you alexandrosg for your feedback, the Auckland Viaduct is great at this time of year with the summer months about to role on in, it will be the playground in Auckland for everyone who enjoys the water!

Katie Scholes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level Contributor
180 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed 30 August 2010

This hotel was centrally located, very clean and great price. I would definitely book this place again. Highly, recommend it for first time travelers or people who are a little nervous about booking hotels.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RydgesAKL, Executive Assistant Manager at Rydges, responded to this review, 2 September 2010
Don't be nervous - staying at Rydges Harbourview Auckland is highly recommended and as you mentioned everyone will be "damn happy" with their choice here!

Thanks so much pwrmnky

Katie Scholes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 August 2010

We stayed one night at the Rydges and loved it. The room was modern, warm and very comfortable. It was a great night stay after a long day of traveling. The hotel doesn't have parking facilities but they do have an agreement with the Wilson Parking across the road and there is a good area to pull into at the front of the hotel to unload luggage. The staff were helpful and we could leave our car at the front of the hotel whilst we checked in, then moved our car afterwards. This was great, we haven't had this same experience everywhere! The hotel is situated about a 2 min walk to Sky Tower, which made it easy to get our bearings. I would definitely recommend this hotel to others.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RoseyTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RydgesAKL, Executive Assistant Manager at Rydges, responded to this review, 30 August 2010
Hi RoseyTravel,

Thank you for posting your feedback on Tripadvisor and offering other guests the information on how easy it is to park at Rydges Harbourview Auckland.

Regards
Katie Scholes
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 21 August 2010

We stayed at Rydges for 3 nights at the end of July and were very pleased with our stay! The King-sized bedroom was very clean and spacious- plenty of room to spread out our gear and make ourselves at home. They have two lifts, which makes getting to the upper floors easy with lots of luggage. The location is perfect- you're about a minute from the Sky Tower and an easy walk to the Harbour. If you're taking the Airport Shuttle into the city, it's an uphill walk to the hotel, but certainly managable. My only complaint about this place is the service offered at reception. We had several questions about transportation and attractions as this was our first time in Auckland, and the staff was very cursory with responses. We even got some incorrect information at times. Don't let this keep you away- just be prepared to take your questions to the I-Site in the lower level of the Sky Tower- just a few steps away. Overall, a nice place at a reasonable price for the city.

  • Stayed July 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ASonginmyHeart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RydgesAKL, Executive Assistant Manager at Rydges, responded to this review, 30 August 2010
Dear AsonginmyHeart,

I'm glad that you found our location and great sized rooms to meet your requirements during your stay in Auckland late July. I am dissapointed to here about your comments on our front desk staff on their knowledge and information on the local area for visitors to our city. I will rectify this with additional training on local attractions and transport information with the team.

Thank you again, your feedback is valuable.

Regards
Katie Scholes
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 8 August 2010

We stayed here and were very disappointed. Bathroom was not clean, broken tiles, dirty floors throughout the place, most staff were more busy talking to each then actually serving the guests, we asked twice to have out TV fixed and this didn't happened.....never again

  • Stayed July 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Shellynel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RydgesAKL, Executive Assistant Manager at Rydges, responded to this review, 30 August 2010
Please accept my sincere apologies for the disappointment during your stay with us. I would like to look into your comments in more detail in specifically the room you stayed in to check the faults listed as this standard is clearly not acceptable.

I would be grateful if you view this response for you to email me with your booking name details to my email, katie_scholes@rydges.com

Thank you for your time,

Katie Scholes
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kitchener, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 August 2010

Location was walking distance to everything we needed - restaurants, harbour, shopping, (skycity if you want to go there), cafes, etc. Our room had a nice view of the harbour. Everything was clean and decor is modern. Only complaint is there's not much room for cars at the entrance. We had to wait for other cars to clear out before we could pull in, which meant driving around the block a few times. Parking wasn't too expensive, maybe $15? Can't remember exact price, we self-parked too which was in the parkade beside the hotel.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ontario_flutist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RydgesAKL, Executive Assistant Manager at Rydges, responded to this review, 30 August 2010
Thank you Ontario_Flutist for your comments on Tripadvisor, its great to hear that you had a pleasant stay with us and took advantage of the self parking option which is convenient and accessible should guests not require the Valet Parking option.

Thank you again,
Katie Scholes
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rydges

Property: Rydges
Address: 59 Federal Street, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Business Hotel in Auckland
#14 Luxury Hotel in Auckland
#16 Family Hotel in Auckland
#19 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Rydges 4.5*
Number of rooms: 267
Official Description (provided by the hotel):
Accommodation and Breakfast packages available; Long stay Accommodation prices available; Modern furnishings and fittings; Complimentary Newspapers;100% Non smoking; For genuine caring hospitality and service please contact Rydges Auckland. ... more   less 
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Also Known As:
Rydges Auckland Hotel Auckland Central
Rydges Hotel Auckland
Auckland Rydges Hotel
Rydges Auckland, New Zealand

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