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“Parking charges have gone up by 50% - however best service in Auckland”

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The Langham, Auckland
Ranked #5 of 66 Hotels in Auckland
Certificate of Excellence
GreenLeadersSilver level
new plymouth
Level Contributor
79 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Parking charges have gone up by 50% - however best service in Auckland”
5 of 5 bubbles Reviewed 15 August 2012

This is my second review of the Langham, we stayed 12 months ago as well. We love staying at the Langham as they give you the best service you will find in NZ ! We stayed for 5 nights again. Last time they put us in a room on Level 9 on the City Rd side of building which was beautiful , this time they put us on Level 4 on Symond Street side of building and not as nice. Symond Street side is extremely noisey in the mornings waking us up and would not stay in a room on that side again. Our room also had stains on the ceiling. Parking at public Tournament carpark 12 months ago was $12.50 now is $25.00 a day. So cost us $125.00 for parking ! (Valet is $35 a day)

Great points we enjoyed during our stay: breakfast in Eight, Tiffin Tea in Winery, complimentary shuttle service to Custom Street and back, turn down service in the evenings, yummy birthday cake made by langham chef, 5 star service by Katie !!! We will be back.

Room Tip: ask for City Road side of building
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  • Stayed August 2012, travelled as a couple
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1 Thank DesignerLas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,068 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (616)
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sydney
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 15 August 2012

Stayed in a basic room and it was very unimpressive. The hotel was nice though, and the eight resturant buffet was good. Have stayed in cheaper serviced apartments in Auckland which I thought was better value, larger and newer. If you want to stay here, perhaps choose a better room. At the entry level room price, might as well go elsewhere. There was no free wifi, and the hotel charged us $20 to make a 10 min local mob phone call!

  • Stayed December 2011, travelled as a couple
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Thank foodcrazySydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
193 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
4 of 5 bubbles Reviewed 15 August 2012

This was my second stay at The Langham and was again very good. Staff are very professional and welcoming.

We arrived at midnite and couldn't understand why the lobby bar was filled with very young people. On turning on the tv next morning, we realised that Justin Bieber had arrived around 1am - which explained the screaming and singing of young girls outside around 2am. Staff maintained professionalism and didn't confirm or deny (despite tv naming and showing the hotel).

Celebrity aside, the beds are amazingly comfortable. Food is great.

I enjoy staying here.

Room Tip: Request the top floor away from lifts
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  • Stayed July 2012, travelled on business
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Thank Aussienando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chennai
Level Contributor
59 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 14 August 2012

Being sick of hotels near Airport, this time I took this hotel situated very close to Queens Street. The reception and check in are very pleasent. Rooms are adequate and break fast is very good. Taxies are available in plenty from both enterances. Dont take your hired car, because they will charge about NZD.32.00 per night, which is more than 50% of taxi rent. Hotel interiors are very good and bar is very lively. Very good value for your money and i will recommend to my friends and will come back again.

  • Stayed August 2012, travelled on business
    • Value
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Helpful?
Thank selvan_koilpillai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 10 August 2012

We spent 3 days at the Langham in Auckland on a work conference and it was really lovely. The facilities are gorgeous, we had a ball in the main ball room on the Saturday night and the decor, ambience and food were absolutely outstanding. Rooms are lovely, the beer is cheaper in the mini bar than down in the main bar which was strange! Highly recommend a stay though.

  • Stayed July 2012, travelled on business
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1 Thank sarahwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 9 August 2012

Accommodation site mystery booking. Very pleased ,Good location, impeccable service, 5 star quality hotel. Only downside was the bar fridge (Room 427) very noisy interrupted sleep so much so had to disconnect power plug. Other than that no problems.

  • Stayed August 2012, travelled on business
    • Value
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Helpful?
Thank 1955travelfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 August 2012

This is such a lovely hotel. The staff make you feel so welcome. The breakfast is amazing. The only down side to the hotel is that there is no real view other than other buildings. That said the roof top pool & spa make you feel like you have escaped the city. We will be going back soon.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank annajones03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Langham, Auckland

Property: The Langham, Auckland
Address: 83 Symonds Street | Auckland, Auckland 1061, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Auckland
#4 Luxury Hotel in Auckland
#4 Family Hotel in Auckland
#4 Business Hotel in Auckland
#4 Green Hotel in Auckland
#6 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Langham, Auckland 5*
Number of rooms: 409
Official Description (provided by the hotel):
Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites* Dining at Eight restaurant and Palm Court* 24hr business centre* Free Wifi* Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa luxury Day Spa* 24hr fitness centre* Heated outdoor pool plus sauna and Jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more   less 
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
The Langham, Auckland New Zealand

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