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“Our Getaway Hotel”

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The Langham, Auckland
Ranked #6 of 66 Hotels in Auckland Central
Certificate of Excellence
GreenLeadersSilver level
Reviewed 28 November 2012

I have stay 6 times now at the Langham Auckland with either my husband or friends. The rooms are very quiet and the beds are soooooooo comfortable so a great nights sleep is had. The food is fantastic, top class. A must try is their High Tea you will not be dissapointed. They supply a courtesy bus to take you down town and bring you back if you need it, although the walk is nice. Staff are so pleasent and very helpful. This Hotel is now my husband and my getaway place. Top marks all round.

  • Stayed: November 2012, travelled as a couple
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Thank CJBRSR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,327 - 3,333 of 4,353 reviews

Reviewed 28 November 2012

What a great place to stay.Absolutely stunning place to stay we were there for 2 night and could not fault it .great service. atmosphere.The regular shuttle to queen st was great .We enjoyed a wins in the bar with a friend and could not fault the service that we received.

  • Stayed: November 2012, travelled as a couple
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Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2012

We arrived and parked up the driveway, prepared to lug our luggage down to the entrance but the doorman saw us, broke off his conversation and immediately came up to greet us. That set the tone for the Langham and it was a great stay, great staff and whoever is doing the training has it spot on. We'll be back.

  • Stayed: November 2012, travelled with family
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Thank augusta154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2012

Stayed November 2012 after visiting Bay of Islands.
We arrived by car and paid the $35 per day for the valet parking (not undercover).
We were greeted at the door as we walked in and taken straight to check-in, as we were 1/2 an hour shy of the check-in time of 2pm we were politely asked to wait in the very comfortable foyer until our room was available. This took about 10 minutes. We noticed there was quite a crush of people arriving at the appointed check-in time and, although we hadn't intentionally arrived early, we thought it was fortuitous that we had. We were offered a guide to show us to our room on the 7th floor. The room was thoughtfully turned out and stylishly Art Deco in theme with a very comfortable large bed, clean linen, reading chair, internet connection (we received this as part of our package - not sure if there is a charge), desk, large tv, fridge, in-room safe, folding luggage rack, black-out curtains, in-room air-conditioning unit, a good supply of toiletries, bathrobes, slippers, complimentary daily paper and turn-down service.

The hotel is at the top end of town, close to the University precinct. It is quite a way from the docks area and centre of the city at the top of a very large, steep incline. We found the Concierge to be extremely helpful with advice about getting around. If you don't like walking they do have a courtesy van, with a very friendly driver, which leaves every 15 minutes from the hotel with a drop-off/pick-up point central to restaurants, city shops and ferry/bus services. We found this service very useful, as we were happy to walk down the hill in the morning but a bit daunted at getting back up the hill after a long day of sightseeing. It was also very good for getting to/from restaurants at night time.

Breakfast was part of our package as well. We don't normally do hotel breakfasts, but this one was well worth the experience. They had a great range of foods (both hot & cold), all very fresh and presentation/cleanliness was immaculate (I especially liked the fresh herb garden where you could pick fresh leaves to accompany your food selection). The staff were very friendly and efficient as well.

Overall a lovely experience.

  • Stayed: November 2012, travelled as a couple
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Thank CarpeDiemExpress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2012

The Langham is an exquisitely appointed hotel just out of the Auckland CBD. The room was luxurious, and the restaurant excellent with the most extraordinary breakfast buffet. All the staff were delightful. My only criticism is the cost of the internet access. It's not in a flashy part of town, but they run a regular shuttle into and from the CBD. It's a short walk from Auckland Hospital, and is near a number of night spots too. Despite being there for 4 nights, due to work commitments I wasn't able to enjoy the hotel to it's fullest, but I really want to get back there as soon as possible.

Room Tip: The windows are double glazed so noise is minimised.
  • Stayed: November 2012, travelled on business
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Thank Gottatellyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlakl, General Manager at The Langham, Auckland, responded to this reviewResponded 3 December 2012

Thank you for letting us know how much you enjoyed your stay. As you discovered, our shuttle service is a very handy way of exploring the city sights. You’ll be pleased to know that we are now providing free wifi through our loyalty programme, and we also have special offers that include complimentary wifi. We shall look forward to seeing you again soon, and be sure to check our website for the latest special offers before you book.
Kind regards
Darren Thurlow, Hotel Manager

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Reviewed 26 November 2012

On arrival I was greeted warmly and asked if I required assistance, with the greeter walking with me to the reception counter where check-in was very quick and painless. The room was good, with a very comfortable bed, though the bathroom ceiling did need a clean. On my final night I enjoyed a beverage with a friend in the Lobby bar, and was disappointed with the attitude of the bartender though the rest of the staff were great. The location isn't the best, with the main part of Queen St being a 15 minute walk at least. A shuttle service is offered though, and that probably would have been a better option.

  • Stayed: November 2012, travelled solo
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Thank Limestone2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlakl, General Manager at The Langham, Auckland, responded to this reviewResponded 3 December 2012

Thank you for your feedback. We’re glad to hear your received a warm welcome from our Langham Stylist and had a positive experience checking in. We have passed on your feedback about your experience at The Winery to the team. We hope you will visit us again, and please do make use of our courtesy shuttle. Our driver can drop off and pick up at various inner city locations, including restaurants, shops and the waterfront precinct.
Kind regards
Darren Thurlow, Hotel Manager

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Reviewed 26 November 2012

Stayed here on the weekend and thought the hotel was fantastic. Finally 5 star city hotel that lives up to its stars.
The room was great, well appointed and spacious. Bed was massive, very comfortable and lovely crisp linen. Bathroom was well stocked with amenities and modern.
Staff were incredibly helpful, friendly and very courteous. Service was 10/10 in every instance.
Breakfast was great. Really good selection and food was of very high quality. Breaky even included a chocolate fountain!
The spa was luxurious. Pool was outside but heated and was the perfect temperature. Loved chilling out by the pool.
We ate in the Barolo restaurant - had a fantastic meal. A very chic restaurant.
All in all don't have a bad word to say. I'd definitely stay here again and certainly recommend it. Good value for money and a true luxury city hotel.

  • Stayed: November 2012
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Thank misslcp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Langham, Auckland

Address: 83 Symonds Street | Auckland, Auckland Central, Auckland 1061, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Auckland Central
#4 Business Hotel in Auckland Central
#4 Family Hotel in Auckland Central
#4 Green Hotel in Auckland Central
#5 Luxury Hotel in Auckland Central
#5 Romantic Hotel in Auckland Central
Price Range: £102 - £345 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham, Auckland 5*
Number of rooms: 409
Official Description (provided by the hotel):
Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites* Dining at Eight restaurant and Palm Court* 24hr business centre* Free Wifi* Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa luxury Day Spa* 24hr fitness centre* Heated outdoor pool plus sauna and Jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more   less 
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
The Langham, Auckland New Zealand

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