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“Lovely hotel”

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The Langham, Auckland
Ranked #5 of 66 Hotels in Auckland
Certificate of Excellence
GreenLeadersSilver level
Portsmouth, United Kingdom
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Lovely hotel”
4 of 5 bubbles Reviewed 4 November 2013

This is a lovely hotel which has a free shuttle bus to the main city area. The rooms are spacious and clean. Hotel,staff very efficient. A pity they charge for wifi, it should be free as you pay a premium to be in this hotel even without breakfast.

  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank 248Trish63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlakl, General Manager at The Langham, Auckland, responded to this review, 10 November 2013
Thank you for your positive feedback about the hotel and staff. Should you stay with us again, please do enquire at check-in about joining our 1865 programme. It’s free to join and provides complimentary internet during your stay, as well as late checkout. We also offer three hours of free wi-fi in public areas for our hotel guests and an access code can be arranged with a member of our front office team.
Kind regards
Darren Thurlow, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,066 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (616)
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English first
Christchurch, New Zealand
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 November 2013

We stayed in the Club Room. We were treated like royalty. Great service and friendly people. Would definitely stay again and have already recommended to our friends. We loved pre dinner drinks and canapés. My husband bought me a lovely bag from the shop. The doormen were very friendly and helpful.

Room Tip: Highly recommend club room top floor. Very quiet.
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  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank Hayleyb71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
134 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 2 November 2013

Thishotel speaks charm and sophistication. I love the pink accent in the rooms, reminds me of the Beverley Hills Hotel and they even have a shop in reception to purchase some pink items. Nice cocktail bar and restaurants. Rooms are good but this time I felt there was not enough plug sockets, as I had to hunt to plug the phone charger in and nothing near the bed and did the same to plug the kettle in. We had room service which was not delivered right but was sorted out quickly.

  • Stayed November 2013, travelled with family
    • Value
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Helpful?
1 Thank janesmithhk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 2 November 2013

The Langham has the confidence of a hotel chain, but has a boutique hotel charm. I generally expect hotels to be better than they are for the price/star rating but I didn't feel that about The Langham. This was great value for the quality experience felt during our stay. The doorman was friendly and welcoming. The reception staff were sharp and polite. Efficient at moving the line and delivering a personal welcome and attention. And we even got to meet the room service staff who had prepared an extra bed in our room not knowing that I was joining my girlfriend 3 days after her arrival; they arrived within 15 minutes, removed the bed and shared a couple extra 'turn-down' mints for the 'trouble'. No trouble at all. Very friendly and polite. The downsides were the spa being too busy and separate only experiences for the spa so we couldn't relax together unless it was by the crowded pool. Auckland was easy to get around and there were some really great restaurants near SkyCity casino that I would recommend. Will come back to the Langham again.

  • Stayed October 2013, travelled as a couple
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Helpful?
2 Thank Arnosx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlakl, General Manager at The Langham, Auckland, responded to this review, 10 November 2013
Thank you for your warm comments. We genuinely enjoy providing our guests with the best service we can, so it was good to hear that you experienced such friendly and efficient service from the team. Our spa can get busy at times, but we do have a dual suite that is great for couples who want to enjoy a spa treatment together or relax in private. We shall look forward to welcoming you again.
Kind regards
Darren Thurlow, Hotel Manager
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Brisbane, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 October 2013

I could not speak highly enough of this hotel. I had the pleasure of staying 4 nights there recently. Beautiful Hotel, room was clean and well presented the staff were friendly and helpful the service excellent. Food was great. At the time of my stay the hotel was booked out however they had enough staff to cater to all guests. I would definitely recommend The Langham.

Room Tip: Room with a view!
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  • Stayed September 2013, travelled solo
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Helpful?
1 Thank Suzie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
84 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 28 October 2013

I would definitely recommend this hotel and look forward to staying there again. We had an Executive room which was really nicely furnished with all the extras you'd expect in a top hotel. The service was excellent from the moment we walked in the door to the moment we drove away from the valet parking after we checked out. No complaints at all. It's worth noting that the hotel is positioned up the top end of the city and away from the waterfront so the views are 'city' views but not unpleasant.

Room Tip: Our Executive room was on the 6th floor (603) and had a view of the Sky Tower.
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  • Stayed October 2013, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank sunnynz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 28 October 2013

The Langham in Auckland is a safe choice and the hotel will meet your expectations. The rooms are thoughtfully done up and feature interesting colonial influences, view from the rooms is not great though. Nevertheless the overall experience is of the standard of a lux hotel. Was there in 2010.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karanbir B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Langham, Auckland

Property: The Langham, Auckland
Address: 83 Symonds Street | Auckland, Auckland 1061, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Auckland
#4 Luxury Hotel in Auckland
#4 Business Hotel in Auckland
#4 Green Hotel in Auckland
#4 Family Hotel in Auckland
#6 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Langham, Auckland 5*
Number of rooms: 409
Official Description (provided by the hotel):
Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites* Dining at Eight restaurant and Palm Court* 24hr business centre* Free Wifi* Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa luxury Day Spa* 24hr fitness centre* Heated outdoor pool plus sauna and Jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more   less 
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
The Langham, Auckland New Zealand

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