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“Superb hotel in Auckland!”
Review of Cordis, Auckland

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Cordis, Auckland
Ranked #5 of 66 Hotels in Auckland Central
Certificate of Excellence
GreenLeadersSilver level
Reviewed 1 February 2014

Perfect 10!
Luxurious accommodation, nice and comfortable rooms, excellent restaurant, spa and swimming pool. Superior service! Excellent place to stay. We stayed there 5 nights and would definitively stay there again. Ineza and Matt Surowiecki, Seattle, U.S.A.

  • Stayed: January 2014
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Thank Ineczulka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,731 - 2,737 of 4,451 reviews

Reviewed 29 January 2014

The Langham is fabulous, we love eating there. I jumped at the opportunity to stay over during an accommodation special. The hotel is beautiful, the staff are prompt, helpful and friendly. We had such a great time during our stay. Its expensive - but look out for specials :) You will be treated like royalty. Guaranteed.

  • Stayed: November 2013, travelled as a couple
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Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlakl, General Manager at Cordis, Auckland, responded to this reviewResponded 30 January 2014

Good to hear you enjoyed your last visit, and thank you for your positive feedback. You are correct, we do have some excellent specials, and it always pays to check our website (under Rooms, then special offers) to view our latest online offers. We guarantee our guests the Best Available Rate when they book directly with us. We shall hope to see you again soon.
Kind regards
Darren Thurlow, Hotel Manager

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Reviewed 29 January 2014

I was quite surprised to find this hotel advertising extremely competitive rates, way outstripping their local competitors. The place is centrally located; we managed to do a lot of sightseeing on foot, but taxis were also easily available. In addition, the hotel runs a regular shuttle service to the waterfront, near the ferry terminal. The rooms were clean and of a good size. Staff were friendly and competent and there wasn't really anything I would criticise. The reason for not awarding a fiver on this occasion was simply the lack of the "wow factor". However, I would definitely come back and enjoy it all over again.

  • Stayed: January 2014, travelled as a couple
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1  Thank Londonkraut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014

Found this hotel quite nice. Very clean, well presented and similar in some ways to the Melbourne Langham in the decor department. Quite expensive in house dining though; on our 2nd night we just crossed the road to a nice little Italian place and found a cafe for breakfast instead.

My only criticism of our front facing room would be that the glazing is not adequate to totally block out the noise of sirens and heavy traffic on the road outside - something I would expect in a quality hotel like this; other rooms in the hotel e.g on the rear side, may be better choices on that front because they don't face the main road and those on the side look newer as well.

Room Tip: If you want a quiet room I'd suggest you ask for one at the back of the hotel away from the entr...
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  • Stayed: January 2014, travelled as a couple
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Thank David_and_Rose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014

A lovely arrival awaited us at the langham with professional and friendly service and a speedy check in. Our car was whisked away for valet parking and things were looking good. We arrived at our room which was a little on the dark side with heavy hung curtains and a thick net curtain. The furniture is dark and dated but I guess this is the charm. On inspection of the bathroom we noticed urine stains around the toilet. Not a great look for a b&b let alone a 5*! We had pre ordered wine for the room at the time of booking. We waited half an hour before ringing reception. 20 minutes later the wine arrived. After searching for some glasses and realising we only had 1 in the room we had to call a further 2 times to have another glass sent up. All in all we got to have our wine 1&1/2 hours after check in. Whilst searching for glasses we noticed items from the mini bar were not present either so had to make a call to ensure we were not going to be charged fr the missing items. The rooms edges and ledges appeared a little dusty and unloved. There was a none existent turn down service which consisted of a knock on the door at 5.30pm and two bottles of water handed to us! Lovely!

We were going to book massages but after our first impressions we decided to leave it on this trip. The hotel does have a lovely outdoor pool which is great in summer with a real holiday feel to it. The cocktails in the lobby bar were also great it just seems to lack that 5* pride. If it was a 3 * I'd be impressed. The beds were comfy and the breakfast was very good.

Room Tip: We were in an executive room so maybe try the next price up.
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  • Stayed: December 2013, travelled as a couple
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Thank Simon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlakl, General Manager at Cordis, Auckland, responded to this reviewResponded 30 January 2014

Thank you for your comments, and we have passed on your feedback about the room to our housekeeping team. Turndown service should have been completed with a full service and a chocolate on your pillow, so our apologies that this was not the case. We are glad you enjoyed your cocktails and breakfast and when you return next, we encourage you to try Chuan Spa. It is always a firm favourite with our guests.
Kind regards
Darren Thurlow, Hotel Manager

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Reviewed 28 January 2014

Very good staff service but there is only 1 place to eat and the lobby bar is like a shallow swimming pool area, with little privacy. For the same price you can almost stay in a suite further downtown.

  • Stayed: December 2013, travelled on business
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Thank Norheim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2014

I recently visited New Zealand for a couple days during my travels in Australia. I booked the Langham online through Expedia at a very reasonable rate, and the hotel did not disappoint. It was a first class hotel with comfortable and spotless rooms. The staff were extremely friendly and helpful during my stay, ranging from the front desk, concierge and doormen. Michael was a great concierge suggesting some good tours, booking car rentals and suggesting great places to eat. The location was fantastic in downtown Auckland as everything such as Skyline, restaurants, bars were all walking distance. I wish I was in New Zealand for longer, and when I come back I definitely will be staying at the Langham again. The accommodation and staff were fantastic and made my stay a very pleasant one! Thank you!

  • Stayed: January 2014, travelled solo
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Thank Silvio S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cordis, Auckland

Address: 83 Symonds Street | Auckland, Auckland Central, Auckland 1061, New Zealand (Formerly The Langham, Auckland)
Phone Number:
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Auckland Central
#4 Business Hotel in Auckland Central
#4 Luxury Hotel in Auckland Central
#4 Green Hotel in Auckland Central
#5 Romantic Hotel in Auckland Central
Price Range: £94 - £321 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cordis, Auckland 5*
Number of rooms: 411
Official Description (provided by the hotel):
Designed for guests who value heartfelt service and engaging experiences, Cordis Auckland is located in a lively uptown area, within walking distance of the city’s museum, galleries and shops. The 411 modern rooms and suites are meticulously tailored to your way of life. Thoughtful extras and stylish interiors reveal a genuine attention to detail, with the latest in connectivity including complimentary high-speed Internet (15MBps) and a free-to-use smartphone in every room with a built-in city guide. The contemporary Eight restaurant and sophisticated Lobby Lounge offer stylish places to dine and socialise, while peaceful Chuan Spa and a heated roof-top pool create the perfect urban retreat for guests to relax and unwind. ... more   less 
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
Cordis, Auckland New Zealand

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