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“Pleasant stay, wonderful dinner”

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The Langham, Auckland
Ranked #5 of 66 Hotels in Auckland
Certificate of Excellence
GreenLeadersSilver level
Indianapolis, Indiana
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Pleasant stay, wonderful dinner”
5 of 5 bubbles Reviewed 27 March 2014 via mobile

We only stayed one night and found the room to be quite comfortable. The lobby is beautiful. The staff are professional. Close enough to downtown, especially with the free shuttle. Highlight was the restaurant with 8 interactive stations and exotic items like kangaroo and ostrich cooked to order.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank VM_Indy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlakl, General Manager at The Langham, Auckland, responded to this review, 27 March 2014
Thank you for your positive comments and good to hear you enjoyed our restaurant, Eight. We’ve made it our mission to source a wide selection of quality ingredients, and the range of international cuisines means there is always something for everyone to enjoy (even better when it’s cooked to order!). We shall hope to see you back again soon.
Kind regards
Darren Thurlow, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,068 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (616)
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English first
Gold Coast
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

Top Hotel this if you are wanting something more up market and a little bit extra. Really great bar to hang out, wind down and relax, couldn't get us out of there actually.

Also has a choice of in house restaurants, both very good, No need to go anywhere else really, just finish your day and its all there under the one roof.

Rooms are excellent, lovely old world charm, spacious, comfortable beds and no traffic noise. Service was all good.

Room Tip: Couldn't justify paying any extra than a deluxe room, it has everything you need.
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  • Stayed June 2013, travelled as a couple
    • Value
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Helpful?
Thank SwingkingGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hollywood, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

nothing to complain about. wonderful hotel. clean rooms clean property. pool is nice. spa facility's great. staff is great. my wife stays here often when working. no complaints. would def stay again. every one is friendly

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 23 March 2014

I stayed here for one night. The hotel is very nice, but very busy! My room was great! King sized bed- very comfortable, good-sized bathroom with a huge granite counter vanity and nice toiletries - good water pressure. I visited the pool (very modern) and workout facilities and those were small, but well equipped and the bowl of fresh apples was a nice touch! The staff was very friendly and had good suggestions for places to eat. The only negative, I never could get the TV to work, but I didn't try very hard to fix this.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank rheesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Launceston, Australia
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 22 March 2014

We booked a room at the Langham in Auckland following a cruise. We did request early check in and as I am a Langham member thought we have a room by lunchtime. Not so.
The girl on reception said there were other passengers also wanting early check in and we could wait in the lobby and she would let us know when the room was ready but no indication of an approximate time.
We did sit in the bar and had coffee and lingered around until around 11.30 when I checked again if the room might be ready. It was not so she said she would ring my mobile when the room was ready. So we left our luggage and caught the hotels free shuttle bus into the city. We walked to the waterfront where the ship was docked, then decided to take the ferry across to Devonport.
It was a short ride and gave lovely views back across the harbour to Auckland. Devonport itself was a quaint little town full of cafes. We had lunch here then caught the 3.30pm ferry back to Auckland and the shuttle back to the hotel. Arriving around 4.30pm we expected our room to be ready which it was (she said it was ready at 1pm) but they never rang us.
Very disappointed with the service at reception. We have stayed at this hotel before 2 or 3 times and even when it was the Sheraton hotel many years ago but find it a nice hotel although quite a long way from downtown (but they do provide a free shuttle bus) The restaurant is pleasant and the lobby bar is a nice place to sit and have morning or afternoon tea or a relaxing drink.
Overall The Auckland Langham doesn't meet the standards of other Langham's we have stayed at with Melbourne being our favourite. Hong Kong and Boston are also better standards than Auckland.

Room Tip: Located in a quiet area of the city so all rooms are pleasant however higher rooms have better views...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Jan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, United Kingdom
Level Contributor
63 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 21 March 2014 via mobile

Had a lovely 2 night stay at Langham at start of tour of NZ. Very quick check in and luggage delivery. Food was of a good standard and variety and staff very helpful. The room was small but clean and the bed was very comfortable. The free hotel transport to and from the waterfront area was very good. We used the pool and spa area and this was very welcome and relaxing after a hot day.

Stayed February 2014, travelled as a couple
Helpful?
Thank macvonsunderland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 21 March 2014

My wife and I spent one night at the Langham in a standard room. The hotel is very nice and the service is great. The room was ok (we did experience better room in other Langham) and the hotel is a bit far from downtown, but a shuttle is providing a very good service to get downtown. Overall, we were pleased with Langham.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fam2292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Langham, Auckland

Property: The Langham, Auckland
Address: 83 Symonds Street | Auckland, Auckland 1061, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Auckland
#4 Luxury Hotel in Auckland
#4 Business Hotel in Auckland
#4 Green Hotel in Auckland
#4 Family Hotel in Auckland
#6 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Langham, Auckland 5*
Number of rooms: 409
Official Description (provided by the hotel):
Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites* Dining at Eight restaurant and Palm Court* 24hr business centre* Free Wifi* Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa luxury Day Spa* 24hr fitness centre* Heated outdoor pool plus sauna and Jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more   less 
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
The Langham, Auckland New Zealand

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