Service from reception, concierge and guest relations was outstanding from our arrival to our departure. Room most comfortable and lacking for nothing.
However, the dinner choice is limited. The main restaurant is a seven-station, cook-whilst-you-wait theme with one price for all that you can eat. This limits you to a choice between flash cooking (meats or fish for example) or pre-prepared food such as curries on the Indian counter. What they do is good quality but if you don’t want that or that much then the a la carte choice is very restricted. There is limited, simple fare of burgers and the like in the Irish themed pub other than on a Sunday when it closes. There used to be a full-service restaurant called Barolo but that has closed and there is no replacement.
Breakfast is sound but could be more innovative and individual.
So, in summary a good hotel with great front desk staff and good rooms, let down by limited dining options.
Note the location is a long walk up a steep hill from the rejuvenated waterfront in Auckland. The hotel runs a shuttle bus there and back. The driver at weekends is wonderfully helpful - a gem.
- Official Description (provided by the hotel):
- Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites* Dining at Eight restaurant and Palm Court* 24hr business centre* Free Wifi* Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa luxury Day Spa* 24hr fitness centre* Heated outdoor pool plus sauna and Jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more less
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- Also Known As:
- The Langham Auckland Hotel Auckland Central
- Langham Hotel Auckland
- The Langham Hotel Auckland
- The Langham, Auckland New Zealand