We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best bed ever in a hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
The Langham, Auckland
Ranked #5 of 67 Hotels in Auckland
Certificate of Excellence
GreenLeadersSilver level
A TripAdvisor Member
“Best bed ever in a hotel”
Reviewed 28 August 2014

I love this Hotel. From the moment you pull up and a concierge opens your car door, to the doorman welcoming you in, a super plush foyer and old world charm. We got a "deal" off the Internet so it wasn't even that expensive. Best thing though was the bed. 1000 thread Egyptian cotton sheets, a super soft mattress, great pillow selection, blackout blinds and double glazing means you are cocooned in darkness and tranquility. So much so that we overslept.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

4,266 reviews from our community

Traveller rating
    2,578
    1,124
    392
    108
    64
See reviews for
490
2,096
253
971
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (631)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
St George, Australia
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 August 2014

this motel has everything you will need from the time you arrive to when you leave. the hotel has its own shuttle bus that will drop you down queen st and does pick ups also. the room was a good size .

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank betty e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Altrincham
Level 5 Contributor
57 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 26 August 2014

We stayed at the Langham at the start of our 17 day trip exploring New Zealand and I have to say it was a bit disappointing. As other reviewers have noted, it's a little way away from the CBD and up a very steep hill which isn't great when you're only staying 3 days and have jet lag. The rooms are very tired and dated, and in today's competitive hotel marketplace this isn't great. The beds however were extremely comfy and the lobby bar (which has been recently refurbished) is lovely for cocktails and afternoon tea. Room service was very average, but the staff were extremely welcoming and very friendly.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank NathalieBAltrincham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlakl, General Manager at The Langham, Auckland, responded to this review, 28 August 2014
Thank you for your feedback about our Blissful Beds - they are a firm favourite with guests. We are sorry to hear you were disappointed with your stay. We would like to reassure you that we have an ongoing programme of renovation in place and are working towards refurbishing our Classic and Executive Rooms. Should you visit again, we do offer a complimentary shuttle service which delivers guests to and from the waterfront area. It runs regularly throughout the day and Concierge can assist with a timetable.
Kind regards
Darren Thurlow, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 5 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 August 2014

I was pleasantly surprised at the quality and comfort of this hotel. Regretfully, we stayed only 1 night but it was a very comfortable stay. The room was not very large (but sufficient), very clean and the bed was super comfortable. Practically all possible toiletries were provided (including talcum power in small cute package). Location is a little out of the main CBD area but they do have a shuttle service to bridge this (though I didn't get a chance to use this service).

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Natayan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level 6 Contributor
108 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 August 2014

Nice hotel and friendly staff. The only reason it didn't score higher is that it is a little be away from the main CBD area so it really depends where you want to go if you are there and whether you need to walk to and from the bottom of queen street

Stayed August 2014, travelled on business
Helpful?
Thank TP1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlakl, General Manager at The Langham, Auckland, responded to this review, 28 August 2014
Thank you for your feedback and we are glad our staff showed you a warm welcome. Should you visit us again, please do ask about our complimentary shuttle bus, which runs to and from the waterfront area throughout the day. Our staff at concierge will be happy to advise of the timetable (it runs approximately every half hour). We hope to see you again next time you stay in Auckland.
Kind regards
Darren Thurlow, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 25 August 2014

From the minute you arrive, your bags are loaded onto the trolley, your car is taken away to be safely parked.

The staff are knowledgeable, efficient, friendly and polite. Nothing is too much trouble.

The food is amazing. Beautifully prepared by chefs that know their craft. The waiters and waitresses move with ease and with very little disruption to diners.

The rooms are spacious and comfortable, clean and tastefully furnished.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level 1 Contributor
3 reviews
Reviewed 24 August 2014

Very Grand style lobby and a great set of staff. We stayed in a Club Room which meant we got complimentary drinks in the evening with canapés. The rooms were modern and the bed was amazingly comfortable!. The lobby bar is a great place to meet others, and they pour the drinks at your table!! and provide complimentary snacks. When we checked out there was a problem with my wives credit card, they were so helpful and nice about things whilst we sorted it. Will definitely rank this as one of our favourite hotels!.

Room Tip: Try the clubroom, worth the extra I think.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank snowkingsnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Auckland hotels
1.0 mi away
Sofitel Auckland Viaduct Harbour
0.6 mi away
SKYCITY Grand Hotel
SKYCITY Grand Hotel
#4 of 67 in Auckland
2,469 reviews
1.2 mi away
Hilton Auckland
Hilton Auckland
#6 of 67 in Auckland
2,266 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Grand Millennium Auckland
0.8 mi away
Pullman Auckland
Pullman Auckland
#13 of 67 in Auckland
2,294 reviews
0.8 mi away
Hotel DeBrett
Hotel DeBrett
#1 of 67 in Auckland
1,181 reviews
Show Prices
Show Prices
Show Prices

Been to The Langham, Auckland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Langham, Auckland

Property: The Langham, Auckland
Address: 83 Symonds Street | Auckland, Auckland 1061, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Auckland
#4 Family Hotel in Auckland
#4 Business Hotel in Auckland
#4 Luxury Hotel in Auckland
#4 Green Hotel in Auckland
#5 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Langham, Auckland 5*
Number of rooms: 409
Official Description (provided by the hotel):
Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites* Dining at Eight restaurant and Palm Court* 24hr business centre* Free Wifi* Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa luxury Day Spa* 24hr fitness centre* Heated outdoor pool plus sauna and Jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Ctrip TA, DerbySoft Ltd Shanghai HQ Supplier Direct, Priceline, Hotels.com, Odigeo, Ebookers, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your The Langham, Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
The Langham, Auckland New Zealand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing