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“Nice.”

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The Sebel Auckland Viaduct Harbour
Ranked #16 of 67 Hotels in Auckland
Certificate of Excellence
Cirencester, United Kingdom
Level 6 Contributor
139 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Nice.”
Reviewed 26 February 2012

We had two nights here and found the accomodation to be well situated for exploring the harbourfront in Auckland. Room was spacious, with kitchen facilities and a decent sized bathroom. No restaurant, but food can be charged to your room at a number of eateries in the vicinity. Staff were friendly and helpful particularly when we checked in at 5am after a long flight.

Lost a point as whilst the location is great, there are some noisy pubs nearby and rooms aren't adequately soundproofed. Also wifi was not available in the room and was charged even in communal areas, which in this day and age should be free.

  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank Maritchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (317)
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Hastings, New Zealand
Level 3 Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 February 2012

Easy to find, parking no issue, central to everything you need in a short stay. We booked a city view 1 bed app for a 2 night stay, as the name suggests it didnt really have a harbour view but as we had a corner appartment with a balcony we could see the harbour between buildings. The appartment size was fine for a 2 day stay - kitchen, sep bedroom, bath and shower, sep lounge with couch and arm chair, dining table, balcony, dvd player, stero system and opening windows in lounge and bedroom were fantastic.

Restaurants, bars and some attractions literally on the door step. I would definately stay here again, but would probably book a harbour view next time.

Room Tip: choose a harbour view room
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  • Stayed February 2012, travelled as a couple
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Helpful?
Thank staynova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa
Level 4 Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 February 2012

We were in New Zealand on a combination business/pleasure trip and had to go to Auckland four times over a month. The hotel was chosen for us by our host agency and we were so glad they did!

We did not have a view of the harbour (extra $) but on one of our stays we did get a nice view down towards the cruise terminal and Freemans Bay (room 618).

The suite was spacious and very well set up, with a kitchen, washing machine, flat screen tv, etc.

Our booking included internet and they gave us a WiFi box for the room. With four IP based devices (Blackberry, iPhone, Laptop and MacBook) it was great to be fully connected at no extra charge. While free WiFi is becoming the norm in North America it is not in other parts of the world we have visited. You need to ask for the WiFi box - even better request it when booking. They did say they were upgrading to Wifi for the entire hotel (only in the lobby now) in the near future.

We could not get over how busy the Viaduct area of Auckland is. Our last visit was on a Friday evening and the bars & restaurants (all seconds away out the back door of the Sebel Suites) were hopping.

Be warned, food here in NZ is not cheap (but it is very good) so budget accordingly. The fact that we had a kitchen and could make most meals ourselves really helped.

The staff was very helpful and a pleasure to deal with.

We would not hesitiate to stay here again.

  • Stayed February 2012, travelled on business
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Helpful?
Thank Canuck648
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limerick, Ireland
Level 5 Contributor
82 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 7 February 2012

My wife and I spent a few days at this hotel at the start of our trip to last years Rugby World Cup.
We found it to be centrally located close to the city centre but still on the waterfront with some lovely views.
It was close to some great restaurants, bars and coffee shops and shops.
I would recommend this hotel to anyone seeking a pleasant hotel for a short stay in Auckland

  • Stayed September 2011, travelled with friends
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Helpful?
Thank cappa60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 February 2012

Loved our stay at the Sebel suites with views accross the Auckland Harbour & also onto the Viaduct below. Great location with lots of restaurants at our doorstep. The room was very clean & modern, I visited two other hotels before this one & they were quite old looking. Loved the proper balcony which had a table & chairs. Plus the suite had a couch & chair as well, which the other hotels I looked at didn't. Comfy bed. Great service. You can walk out the hotel door & you are right in the heart of the viaduct for restaurants, bars etc. Just a 2 minute walk to Queen St, maybe 8 minute walk to Sky City.

If you are looking for somewhere with a great view then this is it. I looked at Copthorne Quay St (great view but dirty windows, no balcony & only a bed & one chair to sit on, plus was old looking). And the Lighter Quay (view not as good as website, but room did look nice. Receptionist said they didn't have wifi or phones working in the rooms as was "new" hotel... I don't think it's THAT new!)

As the Sebel & Lighter Quay rooms were very similar price i'd say you get a much better deal staying at the Sebel, I'd stay here again or reccommend it no hesitation!

  • Stayed February 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Siglo6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, England
Level 5 Contributor
68 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 6 February 2012

We stayed for 2 nights in January 2012 and opted for a Marina Deluxe Room. We were very impressed with the amount of space - in fact it was the size of a large one bedroom apartment. The room was modern, well appointed and in immaculate condition. There was a dining table for 6 inside, but there was also a large balcony directly fronting the marina - a fantastic place to sit and have breakfast or a bottle of wine at night whilst watching the world go by.

The room has a fully fitted kitchen together with plates, glasses, pots and pans and, in fact, everything you need to occupy on a self-catering basis if you wanted. We had continental breakfast included in our room rate, which was actually brought to our room rather than eaten in a restaurant. This was such a lovely start to each day and you just had to hang your menu on the door before going to bed and request the appropriate 15 minute delivery slot. It includes choices of fruit juice, cereals, toast and either tea, coffee or hot chocolate (the hot chocolate is divine).

There are also laundry facilities in the room, with a washing machine and separate tumble drier. Soap powder is complimentary.

The bathroom is well appointed - a deep soaking bath tub, separate shower "his and hers" basins and a separate wc accessible from either the bathroom or living room.

Car parking is expensive, although in a secure underground car park directly beneath the hotel. We can't remember exactly how much it was, but NZ$26 per night rings a bell. There is probably slightly cheaper parking available nearby, but the hotel car park is certainly the most convenient.

In terms of location, the hotel is right on the marina - lots of restaurants, with most of them being linked in some way to the hotel so you could charge the cost to your room and pay on departure. It's 5 minutes walk into the centre of Auckland and it couldn't be in a better spot.

Our only gripe - you have to pay for wi-fi. Mirvac seem to be well behind the times on this, as almost all top grade hotels now provide internet access free of charge. Even if they gave complimentary wi-fi with daily capped usage, that would be better than nothing. That said, by chance, we were able to latch onto an unsecured network from our balcony, so it didn't really matter. You also need to take out a mortgage to afford anything from the mini bar. There is a local convenience store/liquor shop a couple of minutes' walk away - definitely worth the walk to save the cash - you can still chill your own bottle in the large fridge!

Room Tip: If you can afford it, definitely opt for a marina view room - you'll regret it if you don't.
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  • Stayed January 2012, travelled as a couple
    • Value
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Helpful?
Thank Henny52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 February 2012

After a long trip from the Bay of Islands we were looking forward to our stay at the Sebel Suites and had selected this hotel to indulge ourselves in the luxury of a marina view room. What a disappoint after having great experiences with the other 3 accommodations across New Zealand.
Although the location is great with perfect views across the marina the hotel is is need of refurbishment, I would not consider it to be modern compared with the other places we stayed. I read with interest that no other reviews mention this but in our room on the 6th floor we were greeted with peeling laminate on the bathroom cupboards, water stained ceiling, cracked cornices and skirtings, cracked tiles, wardrobe sliding doors coming off the hinges, huge scratches in the coffee and dining table in summary I very tired looking room. I wish I had taken photos to prove that I am not exaggerating. Not what you'd expect for the high end price. We expressed our disappointment to the manager who immediately showed us to another room on the 5th floor. Although it was still 'dated' is was not in such a poor state as the previous room and the manager did take another NZ$10 per night off the room and did not charge us for parking which would cost us NZ$26 per night. With all this we lost an hour resettling which is not what we needed after a long day of driving. As mentioned the location is great as you are right in the heart of the viaduct area close to restaurants, Sky Tower, ferries, Queen Street etc. Yes it is noisy if you have the balcony door open but that adds to the atmosphere of being in the hub of all the activity, it's what you would expect. However once you close the doors we had no problems with sleeping, you could barely hear the noise. A note for those of you requiring parking, yes it is quite expensive at NZ$26 but then again it is the city, and the parking bays are very tight and not many of them so if you come back after 6pm you may well find yourself without a park and having to find something yourself. We would not stay here again, it was overpriced for rooms clearly in need of refurbishment so what you end up paying for is the view and the location but honestly how much time does one really spend on the balcony. When we come back to Auckland we will be staying at the Waldorf Stadium Apartments again which is where we had stayed on our arrival. It's half the price, modern, the apartment is huge with balcony and is also a great location although it is not on the waterfront but really is the view that important.

Room Tip: As our experience was not good I have no tips for choosing a room.
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  • Stayed January 2012, travelled as a couple
    • Value
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Helpful?
1 Thank LindaAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Sebel Auckland Viaduct Harbour

Property: The Sebel Auckland Viaduct Harbour
Address: 85 - 89 Customs Street West | Viaduct Harbor, Auckland 1010, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Business Centre with Internet Access Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Luxury Hotel in Auckland
#15 Business Hotel in Auckland
#17 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Sebel Auckland Viaduct Harbour 4.5*
Number of rooms: 119
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Also Known As:
Sebel Suites Auckland Hotel Auckland Central
Sebel Hotel Auckland
Auckland Sebel Hotel
Auckland Sebel Suites
The Sebel Auckland Viaduct Harbour New Zealand

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