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“Enjoyed our stay.”

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The Sebel Auckland Viaduct Harbour
Ranked #16 of 67 Hotels in Auckland
Certificate of Excellence
Te Kuiti
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Enjoyed our stay.”
Reviewed 25 April 2013

My husband and I stayed at the Sebel Suites back in February for a concert at the Vectra Arena.
We really enjoyed the stay. The rooms were lovely and looked out over the Viaduct Basin.
Not having a nav man or similar we drove past it a couple of times expecting to see the sign out side in large letters. I rang and got very good directions from the desk staff. I missed the parking opening which was my fault as I had been very busy leading up to the weekend and not read the instructions. Once again the staff were very helpful and calmed down this panicked guest. They were really very lovely and helpful. It was a fantastic people watching spot for later on when we got back from the concert but did not feel like being amongst the hub.(we are a little older)
I thought maybe we would have had a disturbed night with the noise from bars etc but we both had the best sleep we had had for ages. Would stay again :-).

Room Tip: A good view of the basin and handy to many restaurants and bars or just a quite drink on the balcony...
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Gayel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie W, General Manager at The Sebel Auckland Viaduct Harbour, responded to this review, 30 April 2013
Dear Gayel P,
We appreciate receiving your feedback and are pleased to hear you enjoyed your stay with us and the great location. We will certainly share your feedback in relation to your service comments with our team.
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1,128 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (319)
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Rotorua, Bay of Plenty, New Zealand
Level 4 Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 April 2013

My partner and I stayed in this great hotel as part of a 'get-away' weekend without the kids. From the time of check in, nothing was too much trouble for the staff. There was ample parking onsite with lifts direct the rooms, spotliss, well equipped rooms and the views! Amazing views of the Viaduct Harbour and right in the thick of Auckland finest restaurants and bars (although I was content to lazily relax on the balcony and watch the boats and people coming and going for sometime). I am very happy to recommend this hotel.

Room Tip: Would recommend a room on the upper floors to avoid bar noise on weekend nights. Definitely book a r...
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jenny P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie W, General Manager at The Sebel Auckland Viaduct Harbour, responded to this review, 30 April 2013
Dear Jenny P,
Thank you for taking the time to provide feedback on your recent enjoyable stay with us. We are pleased to hear you loved the location and your experience was a seamless one.
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Poole, United Kingdom
Level 6 Contributor
352 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 21 April 2013

We stayed three nights in a Marina view one bedroom suite, and found everything to our satisfaction. We loved the location, with good restaurants all around, and the view is lovely, especially at night. All the staff were very helpful and were always willing to do that little bit extra that makes all the difference. Good washing and drying facilities in the suite too, plus a kitchenette. To be picky, some of the furniture is getting a bit old, but this is a small point and we will definitely stay here next time. Tip: the larger suites have a balcony you can sit on and I think this would be worth the extra cost.

Room Tip: Book a larger suite with a balcony
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie W, General Manager at The Sebel Auckland Viaduct Harbour, responded to this review, 22 April 2013
Dear WineLover399,
We are pleased to hear you enjoyed your stay with us and the service provided to you. For your future reference, the One Bedroom Marina Deluxe Suites have the larger balconies with small table and chairs, very enjoyable. Thank you for commenting on the furniture, we are currently looking at alternative options for this and hope to complete an upgrade within the next 12 months.
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Pittsburgh, Pennsylvania
Level 5 Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 April 2013

I've stayed at the Sebel several times. You cannot ask for a better location if your here on either business or pleasure. The hotel is very nice and so convenient to the harbor and lots of restaurants. The Japanese place across the street is very good if you like sushi. The staff here always goes above and beyond and are extremely helpful.

Room Tip: You may think that you want a harbor view, but that can be noisy over the weekend. The other rooms...
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank J348
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie W, General Manager at The Sebel Auckland Viaduct Harbour, responded to this review, 22 April 2013
Dear J348,
We appreciate you taking the time to share your experience and love receiving positive feedback about our team members and the service they provide, we will ensure this is passed on. Industry Zen (Japanese Restaurant) is certainly a favourite and a great recommendation.
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St. Albert, Canada
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 April 2013

Stayed two nights at the Sebel Suites, our second Sebel property with the other one being in Launceston, Tasmania in March. Both stays were excellent with comfortable beds, clean and spacious bathrooms and thoughtful and courteous staff. Centrally located on the harbour, we were accessible to most things within a short walk including a myriad of restaurants and bars/lounges.

Room Tip: You may like a harbour view but those rooms are on the promenade where all the bars are located and...
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gerry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie W, General Manager at The Sebel Auckland Viaduct Harbour, responded to this review, 22 April 2013
Dear Gerry D,
Thank you for taking the time to share your experience of The Sebel Suites Auckland. We appreciate the positive feedback and will certainly share this with our team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 April 2013

We stayed overnight at the Sebel Suites because we were booked on a cruise ship the next day. We really appreciated just being able to haul our bags down the street to the wharf.

The apartment was all that you need - all the luxury fittings were there in a comfortable and spacious unit. There was no restaurant but that suited us as we were happy self catering - there's a convenience store just down the street.

While we were there we enjoyed the atmosphere of the wharf area.

Room Tip: we had a view of the roadway (called the 'city view') it would have been nicer to have a ...
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RRESutherland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie W, General Manager at The Sebel Auckland Viaduct Harbour, responded to this review, 22 April 2013
Dear RRESutherland,
Thank you for taking the time to share your feedback, we are pleased to hear you enjoyed your stay with us and the location and suite met your requirements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 4 Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 15 April 2013

We have just spent 4 days at the Sebel suites, we stay here every year as we enjoy the locations and the veiw over Marina is most relaxing, plenty of restaurants within walking distance of hotel for breakfast lunch and dinner. Its a 10 min walk to downtown area and rail network and bus depot and ferry terminal for day trips to outer areas, you won't be disappointed with this hotel and staff are all pleasant and helpful

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank trevham1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie W, General Manager at The Sebel Auckland Viaduct Harbour, responded to this review, 22 April 2013
Dear trevham 1946,
We are so pleased to hear you once again enjoyed your stay with us and our location and views are one reason for you to continue to return. We look forward to welcoming you back next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Sebel Auckland Viaduct Harbour

Property: The Sebel Auckland Viaduct Harbour
Address: 85 - 89 Customs Street West | Viaduct Harbor, Auckland 1010, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Business Centre with Internet Access Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Business Hotel in Auckland
#15 Luxury Hotel in Auckland
#17 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Sebel Auckland Viaduct Harbour 4.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Sebel Suites Auckland Hotel Auckland Central
Sebel Hotel Auckland
Auckland Sebel Hotel
Auckland Sebel Suites
The Sebel Auckland Viaduct Harbour New Zealand

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