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“Sebel Suites Auckland City”

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The Sebel Auckland Viaduct Harbour
Ranked #16 of 67 Hotels in Auckland
Certificate of Excellence
Wellington, New Zealand
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Sebel Suites Auckland City”
Reviewed 2 January 2014

Booked a one bedroom marina view suite for 5 nights. View was lovely, and suite overall clean. Lovely big bathroom, although bath is on small side. However, size of apartment was disappointing - the lounge small and narrow and connects to kitchen. Also bathroom cupboards not recently wiped down (toothpaste marks on them) and mirror frame paint had come off. Also, a small thing - no shower cap! Wood paneling quite old now too. No wifi, unless you you ask for staff to install router. Wired internet is available but this is very expensive, so best to use your 3G on your phone or Ipad. Apartment is ideally located for the Viaduct, Auckland CBD and shops so would stay there again, but suggest some changes to bring apartments into 21st century.

Room Tip: City view one bedroom rooms have more room or possibly better layout than the marina view ones.
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  • Stayed December 2013, travelled with family
    • Value
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Helpful?
3 Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee P, Manager at The Sebel Auckland Viaduct Harbour, responded to this review, 28 January 2014
Dear M M

Thank you for your detailed feedback in relation to The Sebel Auckland. Internet is certainly something I agree with and we are looking at some potential solutions with our providers to provide a better internet service to our guests. Please accept my personal apologies as there appears to have been some areas that required attention, for example-the bathroom cupboards not being wiped down. We are pleased that overall you had an enjoyable stay with us and look forward to your return. Kind Regards.
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Traveller tips help you choose the right room.   Room tips (311)
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Farnborough, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
Reviewed 30 December 2013

We booked a studio suite for 4 nights. The location is excellent as it is on the harbour so lots of bars, restaurants closeby. The room was spacious with good laundry facilities. Staff were very good and there is good parking (extra charge). Wifi also extra but reasonably priced. Room was cleaned each day.

  • Stayed September 2013, travelled as a couple
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Thank HappyBride2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee P, Manager at The Sebel Auckland Viaduct Harbour, responded to this review, 26 January 2014
Dear HappyBride 2013

Thank you for your feedback regarding the Sebel Suites Auckland. We are pleased you found the location and staff excellent. Kind Regards.
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Norfolk
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 December 2013

Just the place for a two night stopover before embarking on 21 day birding tour of New Zealand. Handy restaurants and bars make self cater aspect redundant. We had a third floor harbour view exec suite - well worth the extra - quiet even on a "holiday" Saturday night. Nothing too much trouble for the staff. A great welcome to NZ.

Room Tip: Harbour view essential.
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  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Wherry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee P, Manager at The Sebel Auckland Viaduct Harbour, responded to this review, 26 January 2014
Dear Wherry

Thank you for your feedback in relation to your 2 night stay at the Sebel Suites Auckland. We are pleased the team were able to look after anything you required during your stay. We trust you enjoyed your birding expedition around New Zealand. We look forward to welcoming you back. Kind Regards.
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Sydney, Australia
Level Contributor
96 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 25 December 2013

Fab location for both views (on the harbour) and proximity to CBD shops (one block walk). Comfortable one bedroom apartment/suite well laid out and furnished in executive style. Excellent bed and large bathroom. No free wi-fi which is disappointing in this day and age.

Reasonable price through checking on online discount booking services attached to trip advisor (hugely cheaper when events aren't on).Overall great for a short stay in Auckland if you book discounted prices online.

One night stay prior to a cruise. Great for a night or two as more suites than apartment but would certainly return for a short stay. Noise was not an issue as mid week, but being over restaurants and bars at the harbour, can see how it might be an issue round weekends and event dates.

Check in and out was professional however twice family rang front desk looking for me to have call unanswered. Also both TVs were turned off at the power-point which took a bit of working out when remote didn't appear to work (also not big deal) just not quite what one expects from a couple of hundred dollars a night Accor suite.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Alexandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee P, Manager at The Sebel Auckland Viaduct Harbour, responded to this review, 26 January 2014
Dear Alexandra M

We are pleased to hear that overall you enjoyed your stay at The Sebel Suites Auckland and found both the location and the sweeping views of the marina to your satisifaction. We look forward to welcoming you back. Kind Regards.
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Additional Information about The Sebel Auckland Viaduct Harbour

Property: The Sebel Auckland Viaduct Harbour
Address: 85 - 89 Customs Street West | Viaduct Harbor, Auckland 1010, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Business Centre with Internet Access Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Luxury Hotel in Auckland
#15 Business Hotel in Auckland
#17 Romantic Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Sebel Auckland Viaduct Harbour 4.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Sebel Suites Auckland Hotel Auckland Central
Sebel Hotel Auckland
Auckland Sebel Hotel
Auckland Sebel Suites
The Sebel Auckland Viaduct Harbour New Zealand

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