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“Not up to par with other hostels” 1 of 5 bubbles
Review of YHA Auckland City

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YHA Auckland City
Ranked #20 of 107 Speciality Lodging in Auckland
Melbourne, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Not up to par with other hostels”
1 of 5 bubbles Reviewed 18 May 2014

This could be a decent YHA however it lack a few things that are usually standard in most hostels. The dorm rooms do not have lockers in them, while the website states they are available you must pay to use the lockers in the basement level.

I had problems with the lock on my door during my stay and it was a bit concerning knowing that anyone could walk into my room at anytime. This was brought up on midway through my 4 night stay and was not fixed by the time I departed.

Also, rooms do not have reading lights. This is a problem if you decide to go to bed early when the people you are sharing with are still awake

  • Stayed May 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MissN_R2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YHANZ, Manager at YHA Auckland City, responded to this review, 9 June 2014
Hi there!

Thank you for your feedback following your stay. We work hard give guests at YHA Auckland the best possible experience. Because of feedback from guests, we review our facilities and do make improvements. In light of that, we are currently looking at locker options in our shared rooms as well as bedside lights.

In regards to the room lock, please accept my apologies for the inconvenience this caused. I have discussed this issue with our staff to ensure problems like this are addressed and resolved immediately in the future.

Again thank you for your feedback. It helps us identify what we need to do in order to better meet our customers’ needs.

Steve Collier
Area Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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261 reviews from our community

Traveller rating
    47
    81
    78
    39
    16
See reviews for
9
59
107
5
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Kuala Lumpur, Malaysia
Level Contributor
240 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed 14 May 2014

Nice walk away from CBD, good clean beds with equally clean toilets. It's a nice stroll away from the harbour as well and bus stops are just minutes walk away. Quiet location and would definitely recommend.

  • Stayed May 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nyx799
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 17 April 2014

I believe YHA is the best at Auckland, even more you have are a YHA member... which is only $45 a year. Being a member, for a very affordable price you get free unlimited wifi, a very clean hostel with many clean bathrooms at any floor, a beautyfull and giant kitchen. I stayed at both YHA hostels at Auckand, and for demographic reason i recommend going to the international because the other one is in the top of a hill that makes the Himalaya look like a little bicth.

The staff is very well informed and have enough resources to help with almost everything, or at least redirect you to the proper place. For some things that I saw at the hostel, you can really tell that they care about the customer.

Highly recommended.

Room Tip: Every room is ok, they have elevators and they are all quiet.
See more room tips
  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Jose L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra
Level Contributor
76 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 16 April 2014

I stayed in this hostel for 8 days due to some circumstances. The room I had was 4 bed dorm room (2 bunks). I was staying in second level which is less noisy than my friend who stayed in first level. Always bring ear plugs.

Plus
- Kitchen is pretty big and had decent amount of pans and cutlery.
- You can go to other level for more bathroom and toilets.
- Nice and friendly staff (except the one in the kitchen)
- OK price. Free wifi if you YHA member

Minus
- The room is quite small and it was half full at the time so it was ok.
- Two keys - one to get the main door and one to your room. Small inconvenience.
- Not so close to grocery/supermarket. The only decent grocery shopping was asian grocery in K road.
- Located on top of the hill. Take about 20 mins to walk to the city. If you dont mind being fit climbing the hill every time you come back from the city then it should be fine otherwise catch a free bus with AOT card.

Room Tip: If you can, get a room in level 2 or above. The windows are not sound proof from the outside noise.
See more room tips
  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ted_is_Wong_Jowo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
2 of 5 bubbles Reviewed 11 April 2014

Small rooms, no noticeboard, and about 2 km's from the harbour. The location is far from perfect, plus it's a really steep hill when going there. There are plenty of other places closer to the city centre, for the same price or less. Not recommended.

Room Tip: go somewhere closer to the city centre and harbour.
See more room tips
  • Stayed April 2014, travelled solo
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank frisbeeLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Auckland hotels

New Plymouth, New Zealand
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 9 April 2014

Thoroughly enjoyed our stay. Staff were great. Room was perfect for what we needed. Other guests were awesome. Nice to meet new people. Location awesome. Will recommend YHA Auckland to friends and family. Thank you.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lmepham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 8 April 2014

This was my SECOND time staying at the YHA Auckland City because I had a good stay my first time, five years ago. Staff (Chris, Aaron, Aya, and everyone else who's name I cant remember!) is still just as friendly and helpful and lovely to talk to. There's an elevator, HUGE kitchen and lots of refrigerator space.

The number of people in each room is kept really small, which is nice compared to having a 6-8 person dorm room, they are 2-3 person rooms. Some of the showers have better water pressure than others, but in general the bathrooms/showers are really clean and not very busy (there are some on every floor).

The location is a bit further than the "central" area, but still really walkable and easy to get to K Rd., Mt. Eden area, and Ponsonby by bus/walking. It is also a fairly quick walk to Auckland Domain and has a good number of cafes, etc. around.

For the amount of money, compared to other backpackers in the "central" area, you can pay $33 for a 4-person dorm, or $33 for a 2-person room. Your choice!

And YHA members get wifi for free during your entire stay! Which was pretty good most of the time I was there. It cut out once, but came back after about an hour.

Room Tip: Third floor has the patio where people sometimes smoke, so if you're sensitive to that, ask for...
See more room tips
  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Barbara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about YHA Auckland City

Property: YHA Auckland City
Address: cnr City Rd and Liverpool St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Hotel Style:
Ranked #20 of 107 Speciality Lodging in Auckland
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — YHA Auckland City 4.5*
Number of rooms: 154
Official Description (provided by the hotel):
YHA Auckland City is the ideal backpacker hostel to start or finish your New Zealand adventure. The hostel combines the excitement of the city with a safe and secure environment. Located at the top of Auckland’s Queen Street, this former hotel has backpacker accommodation comprising mainly twin and double rooms with some multi-share rooms and some of our rooms have views over Auckland city. There is a sun deck on the 3rd floor with a BBQ. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, Agoda, HostelWorld, Odigeo, Ebookers, Hotel.de and HRS so you can book your YHA Auckland City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Auckland City Yha Hotel Auckland Central
YHA Auckland City New Zealand

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