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Amora Hotel Auckland
Ranked #26 of 65 Hotels in Auckland Central
Reviewed 25 September 2011

Stayed in this hotel on the 23rd and 24th for the nz vs France game. When we arrived to the hotel they had mixed my name up for the booking. We only had debit visa cards and had to pay a $300 bond because we had no credit cards, this was annoying as it limited our money for the weekend - the staff member that checked us in was condescending towards my partner and I. The bathroom stunk and the glass on the shower had scum on it as well as the tiles. The glass also leaked everywhere when taking a shower. The breakfast was served buffet style and was okay - just what we needed. The bed was nice and tv good. We got this hotel as a grabone deal, I would never stay here again even with another deal. Sorry

  • Stayed: September 2011
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1  Thank alilevana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AHA2011, Public Relations Manager at Amora Hotel Auckland, responded to this reviewResponded 26 September 2011

Thank you for taking the time to provide a review of your recent stay at the Amora Hotel Auckland. We also received your feedback form and we are disappointed to note that some of the issues highlighted here were not mentioned on the form or brought to our attention during your stay. If we were made aware of the issues we would have made every effort to put things right. In regards to the 'credit card' policy, this is common practise in the hospitality industry. Unfortunately Visa Debit cards do not provide the same security that a credit card does.
We appreciate your honest and constructive feedback and glad to hear that some of your stay met your needs.

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803 - 809 of 958 reviews

Reviewed 15 September 2011

Enjoyed night in Auckland with my sister, had twin room with 2 Queen beds. Beds very comfortable and room quiet considering central Auckland.
Slight negative is you need to walk up quite a steep street but as a plus it's quieter than downtown. Still only 5/10 mins from Sky tower.
Room had portable air con unit that if you had needed would have been noisy. Couple of housekeeping points I had to let them know about: Broken power point switch and shower head cover came off but room clean. Used to be the Duxton and now the Amora so maybe maintenance had been let slip. There is a pool but you could not use it for laps only a dip so if you want to swim go elsewhere. Breakfast was included but average. Service friendly and attentive. Overall I would stay here again if needed room in Auckland for the night and was going to the Aotea Centre or in that area and only if it was priced accordingly.

  • Stayed: September 2011, travelled with friends
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Thank jeas47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AHA2011, Public Relations Manager at Amora Hotel Auckland, responded to this reviewResponded 17 September 2011

Thank you for taking the time to provide a review of your recent stay at the Amora Hotel Auckland, I am glad to hear that your stay was comfortable and met your needs on this occasion. We appreciate your honest and constructive feedback and can asure you when issues are brought to our attention they are promptly dealt with. We look forward to hosting you again in the future if the opportunity arises.

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Reviewed 22 August 2011

The room was very good, loved the spa bath. One of the few hotels in Auckland that have an inroom spa bath. The service is not great, ok, but could be a lot better. The breakfast was good, apart from the cold sausages.

  • Stayed: August 2011, travelled as a couple
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Thank CR111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AHA2011, Public Relations Manager at Amora Hotel Auckland, responded to this reviewResponded 6 September 2011

Thank you for taking the time to provide a review of your recent stay at the Amora Hotel Auckland, I am glad to hear that your stay was enjoyable and that you enjoyed the 'spa bath'. We are sorry to hear that out team let you down on this occasion, we are always striving to improve the standard of service that we offer and your feedback will assist us in achieving our goal.

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Reviewed 17 August 2011

I have stayed here 5 times now and am impressed with the standard of the rooms and the professionalism and responsiveness of the staff. All the rooms have balconies and kitchens and baths and the extra little touches like bathrobes make this hotel special compared to others in the cbd area

Room Tip: Ask for a room at the back of the hotel facing the park - always quieter
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  • Stayed: August 2011, travelled on business
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1  Thank JohnD098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AHA2011, Public Relations Manager at Amora Hotel Auckland, responded to this reviewResponded 6 September 2011

Thank you for taking the time to provide a review of your recent stay at the Amora Hotel Auckland, We are pleased to hear that your 5th stay with us was again enjoyable and that our team made you feel welcome. We truly appreciate knowing when we do a good job :-)

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Reviewed 14 August 2011

Decided we needed a night off from the kids so brought package through online deal which was a mystery hotel in the Auckland CBD. Turned out to be the Amora Hotel. Package included free parking, bottle of bubbles, chocolates, Breakfast for 2 and late check out of 12.00pm. I phoned the hotel the day before we arrived to ask if we could park the car at the hotel earlier than our check in of 2pm so we could have a look around the city. Got very firendly lady on the phone that said it would be no problem. Only one real complaint, dropped car off around 12.00pm and after having lunch etc got back to the hotel around 4pm to be told our room still was not ready. When I informed the not too friendly receptionist that check in was suppose to be 2pm I was told in a tone that they were busy & this is why the room wasn't ready, sorry not good enough in my books! From the large amount of people checking in most had the same voucher so if the hotel knows they are going to be busy, get more staff on. Got into room about 4.30. We had decided to upgrade to a spa suite which was nice, bed very comfy. The bottle of bubbles was Lindeaur Sav which we know we don't like so we aked if we could swap it & that was no problem at all. We also requested a bucket of ice which was also no hassle. Breakfast was nice & majority of the staff are friendly. This hotel is @ the top of town so we caught a cab, which there were always plenty around, to the viaduct which cost $10.00. Will probably try somewhere different next time.

  • Stayed: August 2011, travelled as a couple
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Thank Roch1272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AHA2011, Public Relations Manager at Amora Hotel Auckland, responded to this reviewResponded 6 September 2011

Thank you for taking the time to provide a review of your Amora Experience, we are very pleased to hear that the majority of your stay was enjoyable and that your expectations were met. We acknowledge that you were not happy about the room not being made available to you at 2pm and that you felt we could have handled this a bit better. We will most certainly take your comments on board.

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Reviewed 10 August 2011

Very central location, downtown. fitness Center one of the few with a Fitness Concept Indoor rower. Asian guests, making one feel at home. Breakfast OK.

Room Tip: Exercise all the time
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  • Stayed: September 2010, travelled with family
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Thank kongchuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AHA2011, Public Relations Manager at Amora Hotel Auckland, responded to this reviewResponded 11 August 2011

Thank you for taking the time to provide a review of your recent stay at the Amora Hotel Auckland, I am glad to hear that your stay was enjoyable and that you made to feel welcome. We appreciate knowing when we do a good job.

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Reviewed 22 July 2011

We stayed at the Amora Hotel as part of a GrabOne mystery hotel deal. Because we live a distance from the city centre, we often pay to spend a night at a hotel when we go out. The Amora didn't excite us at all. I cannot complain too much because in my opinion it was a pleasant stay; the room was clean and we slept well. However, after travelling around Asia and Europe we could say that the service was not extraordinary, the hotel atmosphere was bland and the decor outdated. The people who work at this hotel are very sweet and I could see they are trying hard but unfortunately they are missing the mark. It wasn't my worst experience nor was it on the list of very good experiences - it was very average and I'm glad we got the room at a discount.

Stayed: July 2011, travelled as a couple
Thank Samhobbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AHA2011, Public Relations Manager at Amora Hotel Auckland, responded to this reviewResponded 11 August 2011

Thank you for taking the time to provide a review of your recent stay at the Amora Hotel Auckland. Thank you also for recognising that our staff do a great job, we think so and do the very best we can with the resources we are given to work with. We appreciate your honest opinion and constructive feedback :)

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Additional Information about Amora Hotel Auckland

Address: 100 Greys Ave, Auckland Central, Auckland 1010, New Zealand (Formerly Duxton Hotel Auckland)
Phone Number:
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Luxury Hotel in Auckland Central
Price Range: £93 - £214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amora Hotel Auckland 4*
Number of rooms: 149
Official Description (provided by the hotel):
The Amora Hotel Auckland welcomes you to our oasis of calm in central Auckland. Tranquil views above peaceful Myers Park, tree-lined Greys Avenue and out over the city are yours when you stay at our luxury boutique hotel. Offering all the features and services that you would expect in a much larger hotel, the hotel focuses on the attention to detail that serves to differentiate the Amora. The Amora Hotel Auckland is ideally positioned amongst magnificent park surroundings and overlooks Myers Park in central Auckland. With its central location close to the main business district, the hotel is also ideally located within strolling distance to major shopping and entertainment areas, Sky City, New Market and Ponsonby. The Amora Hotel Auckland offers a range of rooms from Deluxe to Penthouse Suites. Classically styled and tastefully decorated, some have views over lush Myers Park and others to the city and beyond. All rooms offer a fully equipped kitchen and a private balcony. Many also feature decadent spa baths with wooden louvre shutter that open out onto the main room.Enjoy high quality, seasonally fresh New Zealand cuisine in elegant surroundings at The Grill or choose to dine al fresco on the terrace by the pool. Come to The Amora Hotel Auckland to relax and unwind, take a dip in the heated outdoor swimming pool ideally situated on the terrace overlooking Myers Park. For the more active, a workout in the hotel gymnasium might be in order, or take the advantage of the local jogging tracks in Myers Park. ... more   less 
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Also Known As:
Auckland Duxton Hotel
Duxton Auckland
Amora Hotel Auckland New Zealand

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