When we arrived we were met by a solemn faced receptionist, not a great first impression of customer service. We were impressed with the hotel lobby sadly this did not apply to the room. We payed full price($145) as we were paying cash and were unable to take advantage of the special rate advertised (credit card only). On arrival to our room after a 12 hour trip, we flopped on the bed only to be appalled that the pillow cases were not only badly stained but were also covered in someone elses hair! When reporting this to reception (no apology) we waited half an hour for the solemn receptionist to give us two new pillow cases at the door (still no apology!) which were also stained. Then we only had one bath towel which we shared, not wanting to complain again! Having worked as a supervisor in the housekeeping dept. in similar star hotels in London and Sydney, I find this bad management on the housekeepers part as this is supposed to be a 4star hotel. Along with this there was no hot water for the shower in the morning, what a joke!! We will never stay here again.
- Official Description (provided by the hotel):
- The Amora Hotel Auckland welcomes you to our oasis of calm in central Auckland. Tranquil views above peaceful Myers Park, tree-lined Greys Avenue and out over the city are yours when you stay at our luxury boutique hotel. Offering all the features and services that you would expect in a much larger hotel, the hotel focuses on the attention to detail that serves to differentiate the Amora. The Amora Hotel Auckland is ideally positioned amongst magnificent park surroundings and overlooks Myers Park in central Auckland. With its central location close to the main business district, the hotel is also ideally located within strolling distance to major shopping and entertainment areas, Sky City, New Market and Ponsonby. The Amora Hotel Auckland offers a range of rooms from Deluxe to Penthouse Suites. Classically styled and tastefully decorated, some have views over lush Myers Park and others to the city and beyond. All rooms offer a fully equipped kitchen and a private balcony. Many also feature decadent spa baths with wooden louvre shutter that open out onto the main room.Enjoy high quality, seasonally fresh New Zealand cuisine in elegant surroundings at The Grill or choose to dine al fresco on the terrace by the pool. Come to The Amora Hotel Auckland to relax and unwind, take a dip in the heated outdoor swimming pool ideally situated on the terrace overlooking Myers Park. For the more active, a workout in the hotel gymnasium might be in order, or take the advantage of the local jogging tracks in Myers Park. ... more less
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- Also Known As:
- Auckland Duxton Hotel
- Duxton Auckland
- Amora Hotel Auckland New Zealand