Chose this hotel as we were travelling by Northern Explorer train the following morning and needed somewhere near Britomart station.
Reception area is very smart but sadly this doesn't carry through to the room we were given. Tiny - acceptable in an inner city hotel, I guess, but very shabby décor. Paint chipped, large gouge out of a wall in bed area; lack of lighting, especially over wardrobe/tea-making corner of room and one side of bed had no lighting (nor bedside cabinet); coffee had gone hard in the packets; bottom of bathroom door looks like it had been under water - swollen and paint peeled back; carpet worn, etc....
Lifts were quite erratic. As we were leaving it opened on our floor (6) with an occupant who had been trying to reach the restaurant but had been unable to get further up than 7 (where the doors wouldn't open!) We tried to assist using our card and next thing we were also on 7 (where the doors wouldn't open!) and then went to the basement! A staff member got in there and fortunately was able to negotiate it to the 12th floor and then took us back to the ground floor to check out. Phew!
Definitely wouldn't stay there again, despite location.
- Official Description (provided by the hotel):
- Overlooking the picturesque Waitemata Harbour in the heart of Auckland city and located adjacent to Britomart transport centre, the hotel is an easy walk to the waterfront and the best shopping, restaurant and nightlife districts in Auckland. Mercure Hotel Auckland has conference facilities for up to 300 delegates, the Vertigo Restaurant and Bar located on the top floor offering magnificent views of the city and harbour as well as a gym and valet parking. All rooms come with broadband Internet access. ... more less
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- Also Known As:
- Mercure Auckland Hotel Auckland Central
- Accor Hotel Auckland
- Mercure Auckland New Zealand