We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Room was a bit tired” 2 of 5 bubbles
Review of Mercure Auckland

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Mercure Auckland
Ranked #29 of 68 Hotels in Auckland
Write a Review

2,550 reviews from our community

Traveller rating
    277
    872
    845
    349
    207
See reviews for
383
1,056
296
533
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (394)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
San Francisco, California, USA
Level Contributor
673 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
3 of 5 bubbles Reviewed 24 November 2013

This old Mercure right next to BritoMart is easy access to everywhere I go in Auckland. That is it's best feature. Breakfast in the hotel is either $32 full buffet or $29 cold only buffet -- no other options. GREAT if you are on the 7 day tour
of NZ and your full brekkie is included in your package rate. The Internet access is TOTALLY terrible. While there is 30 minutes free -- it has a data cap.
As does the paid service which comes in $5, $10 and $29.95 increments but all w/ data caps that are easily exceeded before the designated 30 min, 1 hour and 24 hour time periods w/o watching YouTube for an hour, simply w/ a couple MB attachments. Why are hotels in NZ like 3rd World countries when it comes to Internet Access?

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank HaljoHal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Auckland hotels
0.2 mi away
The Sebel Auckland Viaduct Harbour
0.1 mi away
The Sebel Quay West Auckland
0.3 mi away
Pullman Auckland
Pullman Auckland
#13 of 68 in Auckland
4.0 of 5 bubbles 2,134 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
CityLife Auckland
CityLife Auckland
#8 of 68 in Auckland
4.5 of 5 bubbles 1,172 reviews
0.4 mi away
Adina Apartment Hotel Auckland, Britomart
0.3 mi away
Rydges
Rydges
#15 of 68 in Auckland
4.0 of 5 bubbles 1,915 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Auckland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Auckland

Property: Mercure Auckland
Address: 8 Customs Street, Auckland 1001, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#27 Luxury Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mercure Auckland 4*
Number of rooms: 189
Official Description (provided by the hotel):
Overlooking the picturesque Waitemata Harbour in the heart of Auckland city and located adjacent to Britomart transport centre, the hotel is an easy walk to the waterfront and the best shopping, restaurant and nightlife districts in Auckland. Mercure Hotel Auckland has conference facilities for up to 300 delegates, the Vertigo Restaurant and Bar located on the top floor offering magnificent views of the city and harbour as well as a gym and valet parking. All rooms come with broadband Internet access. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, ACCOR, Hotels.com and Agoda so you can book your Mercure Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Auckland Hotel Auckland Central
Accor Hotel Auckland
Mercure Auckland New Zealand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing