I recently stayed in Room 408. The TV didn't work and the staff spent ages trying to fix it and finally brought in another one...which only worked intermittently. The hi-speed internet cable initially didn't work, then worked, then shut off 20 minutes into the session. The hair dryer did not work, even trying to re-set the circuit didn't help. The mini-fridge had been turned off and everything in it was warm. The sink taps in the bathroom are failing and were super-hard to turn off and on. The toilet only barely flushed. There was a significant amount of dust, so when I turned the AC on and pulled on the TV cable to test if it was plugged in I started to sneeze. One elevator quit accepting the cards (for security you need your room card to navigate to any floor except the ground floor) and another one started to stop non-flush with the floor it had arrived at.
Yelp. I spoke with another party who stayed here the same night and they said their room was beautiful, clean, had a view of the harbor, and everything worked.
What I think is happening is that they are renovating a floor or a few rooms at a time and letting the other rooms go downhill until they are renovated. I'll report the experience to the tour company, of course.
- Official Description (provided by the hotel):
- Overlooking the picturesque Waitemata Harbour in the heart of Auckland city and located adjacent to Britomart transport centre, the hotel is an easy walk to the waterfront and the best shopping, restaurant and nightlife districts in Auckland. Mercure Hotel Auckland has conference facilities for up to 300 delegates, the Vertigo Restaurant and Bar located on the top floor offering magnificent views of the city and harbour as well as a gym and valet parking. All rooms come with broadband Internet access. ... more less
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- Also Known As:
- Mercure Auckland Hotel Auckland Central
- Accor Hotel Auckland
- Mercure Auckland New Zealand