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“Not too bad for the price, but wouldn't stay there again.”

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Kiwi International Hotel
Ranked #32 of 66 Hotels in Auckland
Princeton, New Jersey
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Not too bad for the price, but wouldn't stay there again.”
2 of 5 bubbles Reviewed 21 July 2011

The first red flag was raised when I asked the Airport Express bus driver where we should alight that was convenient to "Kiwi International Hotel." "You mean the backpackers?" he asked. I had read about backpackers accommodations, as we were traveling on a budget, but I was assuming I was about to check into a hotel. Turns out Kiwi International is a bit of a mix of budget hotel and decent hostel. As our flight arrived around 6 am, we reached the hotel well before check-in. While waiting for the next available clerk, we overheard the staff haggling with a guest who was asking for additional (ubiquitous) instant coffee for his room. The staff happily stored our luggage gratis... in a hostel-style walk-in closet filled with luggage. The lobby is a big drab, internet is not free, and the bar is not worth visiting. Our room and bathroom were small and not air-conditioned. I would describe the room as uncomfortable, but adequate. The location was also a mixed bag. While certainly not in the middle of the Auckland action, we were able to walk everywhere. Not the best value.

  • Stayed March 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank CapNCruncher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kiwi_mark411, Owner at Kiwi International Hotel, responded to this review, 23 July 2011
The review headline says it all - "not too bad for the price". The reviewer quote "traveling on a budget" complains "our lugguage was stored (free) in a walk-in closet filled with luggage" - what else would you expect?? A case here I think of champagne taste on a beer beer income. As at the date of this review more than 35% of our room nights for the year were repeat guests - an almost unheard of repeat business level - but not surprising to us as we are undoubtedly excellent value in a top location.
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661 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (105)
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English first
Auckland Region, New Zealand
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 26 June 2011

in our room the window did not close or have a lock, the TV only went on 1 channel there were no flannels in the bathrooms. hmmmm then went down to breakfast this morning, ordered 2 x pancakes & 2 x kiwi breakfast.... the kiwi breakfasts came out first and were ok. next we got 1 order of the pancakes and they were ok then about 5 - 10mins later the next lot of pancakes came out, they were burnt and the banana was rotten....... oh yeh and the bananas were not cooked............ordered some drinks at the bar last night and again this morning with breakfast and both times the staff had to be told how to make the drinks.......

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Frequent_Flyer091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kiwi_mark411, Owner at Kiwi International Hotel, responded to this review, 30 June 2011
Our apologies for the breakfast, no excuses - a stand in chef but we're now all sorted out. Re the room - we have 122 and we don't check every minute detail every day. If a guest experiences a problem or is not satisfied they generally raise it with reception immediately whereby it is attended to or they are given a new room. This is prefereable to us and more effective from a guest perspective as compared to to not informing the hotel but advertising it to the world some days later.
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São Caetano do Sul, Brazil
Level Contributor
231 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 bubbles Reviewed 11 June 2011

I stood at Kiwi International Hotel twice in my New Zealand trip with family (wife and baby daughter). The hotel is very well located in Auckland's CDB and that dismisses a car for most attractions and the supermarkets close to it help a lot those on tighter budgets. The rooms are new, kept very clean and have TV + cofee maker, but are rather small (in our first stay, the crib for the baby fit very tight the room - in the second stay when we were returning home the crib did not fit the room at all - as there were 2 beds in the room, my wife slept with the baby and we were fine). There is a common kitchen that helped us a lot - equipments are not new but all working and was kept very clean during the time we stood there. Even though the location dismisses a car, there is a free parking that is very good and we used it without problems during our first stay there. I would definitely recommend for those looking for a budget stay in a good location in Auckland CBD.

  • Stayed February 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank danvil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kiwi_mark411, Owner at Kiwi International Hotel, responded to this review, 30 June 2011
Thank you for your psitive comments. A point for readers / future guests. With our huge renovation and shift to 2* - 3* level it is no longer appropriate to have a guest kitchen. We do however have a full service restaurant & bar which is excellent value.
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Pinconning, Michigan
Level Contributor
358 reviews
233 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
4 of 5 bubbles Reviewed 22 May 2011

I did not pay a large amount of money for this hotel, and got what I expected. The room was relatively clean. There was wireless internet for a fee. A restaurant was present in the hotel, though the food was not my favorite. There is not a whole lot to see here, so this is the kind of hotel I would suggest for those that are mainly worn out after travelling.

  • Stayed May 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gittinsj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 9 May 2011

This was a good value basic hotel and close to the airport bus stop. It is not too far from the amentities of Aucklland but up a hill.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ELC66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europe
Level Contributor
109 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 bubbles Reviewed 2 May 2011

My experience in this hotel makes me consider it a good accomodation option in Auckland. It is true that you will find it in the highest part of Queen Street but I don't think this is a problem at all. My mother -already retired- and I walked everywhere in central Auckland from the hotel without finding its location a hindrance. In fact we chose this hotel because of the price and the location, as we correctly assumed that the area would be quiter than other more central places. Still -as said- it is close enough to the main central tourist attractions in Auckland to reach them by foot.
Talking about the location, let me add that there are quite a lot of reasonable place to eat in this part of Queen Street and also in Karangahape Road (and there are also several and cheap internet places).
In regards to the hotel, it is not the most modern hotel we've been in New Zealand but it was correct, clean and convenient. Our ensuite twin room was not big at all but it was comfortable enough. We definitely had a good sleep. Breakfast was not included in the price but in the morning we paid a little bit extra, as we found it good enough to start the day.
With reference to the staff, they were professional and helpful but just a little bit less friendly than in other places we stayed aroung the country.
We are honestly satisfied of our 3 nights stay in this hotel. No frills, no luxury but good, competitive price and satisfactory.

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gwaladar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 11 April 2011

I stayed in an ensuite single room which was great, the bathroom was lovely and clean, nice towels and a great shower. The room was very comfortable with a tv and desk. I didn't use any of the hotel's other facilities but found the staff friendly and helpful in getting my room ready early for me to check in. The hotel was quiet even on a Saturday night, with only a bit of street noise. The only downside would be distance from the very centre of Aukland but for this price it was definitely worth the twenty minute walk! A great hotel.

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abcdefgLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kiwi International Hotel

Property: Kiwi International Hotel
Address: 411 Queen Street, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant
Hotel Style:
#1 Best Value Hotel in Auckland
Price Range (Based on Average Rates): £
Hotel Class:3 star — Kiwi International Hotel 3*
Number of rooms: 122
Official Description (provided by the hotel):
Quiet yet centrally located and of a size to provide the facilities that modern travellers expect while retaining a sense of comfort & friendliness. We offer friendly & affordable accommodation in the heart of New Zealand's largest city - free wi-fi, free baggage storage, no surcharge credit card payment and friendly 24/7 reception & service. Some parking is available on a "first come first serve" basis. Spaces are not guaranteed and cannot be reserved. Ideal for travellers and groups seeking quality, value and location. All the city's major attractions are within walking distance - Skytower, Skycity, Aotea Square, Viaduct Basin, the central business district, 'K' Road, theatres, restaurants, universities & tertiary institutions. ... more   less 
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Also Known As:
Kiwi International Hotel Auckland, New Zealand

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