We booked to stay here for a special weekend in auckland. We had a confirmed reservation ( supported by email confirmation). However when we arrived they denied any knowledge of our reservation in spite of the evidence. Mistakes can happen, their attitude however was rude and unhelpful. They denied any responsibility for anything , as no other rooms were available this potentially left us sleeping on the street which was " not our problem"
I am unable to comment on the rooms, but the service is of concern. The fact that a confirmed reservation is not honoured by this hotel must be a concern to future potential users. I would recommend looking else where when staying in Auckland.
- Official Description (provided by the hotel):
- Serviced apartment-style hotel in quiet central city street, close to Queen St, Downtown, Viaduct Harbour, University of Auckland, Albert Park and Vector Arena. 29 Studio, 1 and 2 bedroom apartments, with fully equipped kitchen (including microwave & dishwasher), SKY TV, phone, hairdryer, complimentary amenities. Spotlessly clean, serviced daily. Reasonable rates. All apartments non smoking. Undercover hotel parking must be pre-booked ($15 per day). Friendly, helpful staff will help you make the most of your Auckland stay! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), Agoda, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Quest on Eden reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Quest On Eden Hotel Auckland Central
- Quest On Eden Auckland, New Zealand