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“Nice Rooms, Good Location, Otherwise Typical Service Apt”

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Grand Chancellor Auckland Hotel
Ranked #33 of 67 Hotels in Auckland
New York City, New York
Level 5 Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Nice Rooms, Good Location, Otherwise Typical Service Apt”
Reviewed 28 August 2013

I stayed in for 2 nights. The booking was done by third party travel site, and got me studio instead of 1 bedroom like I intended. The receptionist was kind enough to make adjustments.

The next door building was in the middle of construction and the view or noise level during the day were not so good. The swimming pool and gym were disappointing(almost scary... pool looked like they keep sea animals in there).

Since I landed in Auckland early in AM, needed a place to shower, change and keep luggage after a long flight. Again the receptionist was kind enough to accommodate me on those.

It seems to be normal in NZ that when you order double or Qn room, they just put 2 twin size beds together and call it a queen. It didn't bother me but some may not like it.

Location, amenities, wifi, all pretty good. Typical service apartments in Auckland CBD.

Room Tip: 1 bed room and up are good.
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  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ShoichiN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (156)
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English first
Auckland Region, New Zealand
Level 5 Contributor
96 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 19 August 2013

Best things about Grand Chancellor : location quite central in Auckland, easy walk to viaduct and shopping, and free valet parking. Worst things : tiny room, double bed squeezed into it, bathroom very tired, noisy corridors, walls too thin. Public spaces grotty.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lesley E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Auckland hotels

Auckland
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 August 2013

Awful experience. Paid in full but be careful they take $100+ bond (credit card) per room and they do not release it till 3 days later!!! Never had a hotel do that before. People arguing in hallways, walls paper thin. Not a hotel for families. Service was mediocre. Parking $30per day. Off street, $2hr till 10pm then free till 7am. Rooms felt like a cheap motel. Never going back or recommending to family or friends.

Room Tip: Unless you want to party, loud music and people yelling at each other, bad service this is your hote...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pandmcu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level 5 Contributor
58 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 10 August 2013 via mobile

The ideal hotel for any trip to Auckland. The rooms here are very comfortable, and I felt at home instantly. I stayed in a one bedroom suite, which could be compared to a small apartment. Bathroom was immaculate, with a strong powerful shower. The televisions were great, although full sky would be better than the 6 channels currently available. Cooking facilities made life a bit easier when I didn't fancy walking to the city for something to eat. Overall great, clean, and well designed hotel, would definitely recommend.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WalesNZ88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2013

The GC was our last accomodation in a month long visit to NZ. The first thing that won me over was that the hotel not only provided me (at short notice) with onsite parking, but out of the kindness of their Customer Managers heart, offered the parking at half the normal rate. Wow I say..!!
The check in was nice, smart and attentive with helpful staff, providing a means for our baggage to be easily transported, with a pleasant check in process.
The room was also nice, well presented, comfy and a great balcony view overlooking the viaduct towards the Auckland bridge.
Amenities were also nice, and practical.
We made good use of the Hotel pools, the hot pool was HOT, but oh so soothing once you were in. The main pool was COLD, but great for that'slap in the face' wake you up effect.
Location for us was fantastic. Driving out onto Hobson St then heading out was just too easy, The closest shopping mall was literally, out of the hotel front entrance to the end of Hobsn st ( and remember your at #1 Hobson st) and the mall is right in your line of vision. Too easy !!
Queen st was 2 streets over, which made for a nice evening walk to the city centre.
We thoroughly ejoyed our accomodation there and would certainly book ourselves in there again next time.
The only thing I would have liked different was having the free wi-fi available in the room rather than having to go to the lobby to use it.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dain K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level 6 Contributor
174 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 23 July 2013

We stayed here for 1 night in January for $160. The room was tired and in desperate need of a facelift. The furniture, bedding and decor was dated and looked worn. There was one person on reception, so check in and check out was a slow process. We also paid approx. $25-30 for valet parking (very expensive). There are certainly better options in Auckland CBD for the same or lower price.

Stayed January 2013, travelled as a couple
Helpful?
Thank Kylie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 July 2013 via mobile

Struggled with this review as the location is awesome and the staff were fantastically helpful. The pool and gym were good as well. We booked a 2 bedroom apartment and the views were great, but overall were very outdated. For example the double bed barely fit in our bedroom, the TV's were small and not wide screen, and the bathroom had several tiles very poorly replaced. Also the air conditioning didn't appear to work at all. You could turn temp all the way up or all the way down and it made no difference.

Overall would consider staying here again for the location but don't expect too much from the room

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nz1002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Chancellor Auckland Hotel

Property: Grand Chancellor Auckland Hotel
Address: 1 Hobson Street, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#27 Luxury Hotel in Auckland
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Chancellor Auckland Hotel 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Grand Chancellor Hotel Auckland
Grand Chancellor Auckland Hotel New Zealand

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