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“You can't get more central”

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Grand Chancellor Auckland Hotel
Ranked #36 of 67 Hotels in Auckland
New Plymouth, New Zealand
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“You can't get more central”
Reviewed 5 October 2013

Being at the bottom of Hobson Street the Grand Chancellor is right next to the Viaduct and just a four-minute walk to Queen Street - brilliantly central, which makes it very easy for visitors to get to restaurants, shops and transport. The rooms are lovely although if you're even a little above average height, you'll have to duck to get under the shower-head.

Room Tip: Ask for a corner room - they are larger than those along the corridors' sides.
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  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kiwi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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653 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (154)
Date | Rating
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English first
Brisbane, Australia
Level Contributor
44 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 23 September 2013

I was quite happy with my stay here. The property is located close to Viaduct Harbour and Sky City, just on the east edge of the CBD. The room itself was clean and had a mini-kitchenette - which is great as I went down to the local supermarket sometimes to by my own groceries.

There is car-parking available - quite affordable and great if your hiring car - rates are based on 24 hours - you can enter/exit as many times you want :).

I stayed in the one-bedroom apartment - spacious. There is also a small lounge area and a balcony.

The property has a spa and gym - although a basic gym - as most hotels generally have.

Room Tip: Ask for a room on the highest floor possible facing Viaduct Harbour - great views!
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  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MIKEBNE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paihia, New Zealand
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 September 2013

This was my second stay here, and it was fantastic!
The service was awesome and the room was great. Location is perfect. Thanks for another great stay. Will be back!
The 1 Bedroom Suite was perfect for 2 friends sharing. Nice deck, nice view and enough space.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank krave123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
151 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 22 September 2013

Our first room was OK as a room, but was on the second floor and faced out into Hobson Street. We could have treated the passing parade on Hobson Street to a full sight of our ablutions and sleeping habits. So we upgraded to an apartment with a harbour view. Bit more expensive, but, given we were in the first days of our holiday, well worth the difference. Location was quite convenient. Staff were fine for what little we wanted. The in-house restaurant was closed. but there was plenty of choice nearby.

Room Tip: Go for upper level rooms with the harbour views.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whangarei
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 September 2013

Booked two rooms through Wot if with up grades to suites,The service was fine large rooms and clean. Our 4yr old loved the pool.BUTon booking in we were told it would be an extra $30 per car parking overnight[We had 2 cars] and they had to have a credit card for security ok but on checking out would we like to charge the car parks and $11 bar tab to credit card ok but as she proceess it she tells me there is a 1.5% surcharge for the credit card which they requested,To make matters worse as i drove out the Wilsons car park next door had a banner up offering $5 overnight parking
The special offer on Wotif soon got topped up and on that bases we wont be going back The hotel is ok but the Rip off at the front desk is one to look out for. The overall rating is for the rip off.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rumager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honolulu, Hawaii
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 19 September 2013

Okay cheap, under $100 room. Worst frears after reading other reviews. First desk is programmed to say no so i had her recheck my request for early check in, before 2pm. And there it was. Got room om infamous 2nd flr.it was very nice. Yes there is no platform for the bed and you have to press the power and 1 key to get the tv to work, and the street lights are at you room level, but pull the curtains. Bathroom is a bit bigger than a curise ship. But you paid less than most dumps nearby. Walk down the viaduct and have a great meal or go to the mall and a great and cheap chinese massage. If you really want save money walk to countdown and buy things to cook or heat up because you have a kitchen to do in.. this was better than the chiefly because it has ac/ heater. Rydges now has free wifi. But you are going to pay higher for the room. Its your choice, mate.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank malcolmholoholo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 September 2013

we wanted to stay close to viaduct but away from street noise. We had a 3rd floor sunny but pooky room with 2 double beds. At least it was warm, clean and it had a little deck for a sit down and a drink in the sun. The beds were alitlle hard. And as we had to share with kids, no privacy. The pulg for bath was to small, i think hotel prefer's using shower above bath?? as we had to plug it up with paper to help hold water in. No jug either, had to use microwave or stove top. and I cant stand those little pottles of milk, not enough, why not purchase a small carton milk??. It was shame the resturant was closed for constuction, as would of liked to have breaksfast and or dinner there. The menu looked good. If we had not of rang we wouldnt know that kitchen was closed as there was no notice about it at reception or in rooms. However we found staff very helpfull , especially on check-in. Alittle noise from the street below, but not as bad as the copthorne hotel. And a stroll to viaduct and about 15min walk from the vector which i thought was great. would stay again, but in a bigger room. Though at $150 per night was o.k. And kids and I loved the choice of pool to swim in,,loads of room. Not sure of prices if you stay above 3rd floor, but check out room if possible when you get there. Also lower rooms all you see really is the wilson car park across the road, but at least you get sun

Room Tip: For a view of harbour stay above 5th floor, however depends on room size and how much you have to sp...
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kylie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Chancellor Auckland Hotel

Property: Grand Chancellor Auckland Hotel
Address: 1 Hobson Street, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#29 Luxury Hotel in Auckland
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Chancellor Auckland Hotel 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Grand Chancellor Hotel Auckland
Grand Chancellor Auckland Hotel New Zealand

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