Having had this booked through my work I was looking forward to a clean, decent hotel room after a long day of flights and meetings. What the reality was a cesspit. Damp smelly dated room with assorted broken items including a shower which didnt work (the shower head exploded off when turned on). Upon calling reception I was told it would be fixed the next day (which is when I was leaving) with no apology or alternative offered. I had to suggest moving me to another room which was begrudgingly done. To top it all off their "room service menu" which is in the room apparently doesn't exist according to reception when I dialled to order... rude staff, horrible rooms. Don't waste your money here.
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- Also Known As:
- Grand Chancellor Hotel Auckland
- Grand Chancellor Auckland Hotel New Zealand