Service = disappointing. Front desk was not friendly upon arrival, not particularly helpful and kept talking over the top of me (a pet hate)
Rooms = poor quality, run down, old. The price certainly shows here, with threadbare linens, no lamps in the bedroom, and no remotes for the TV. I had the worst room in the hotel (room 107, right outside the elevators, right above the road).
Value = don't get me wrong, I got this room cheap (compared to all Auckland hotels). However, I have stayed in other 'value' accommodation, and none have been as disappointing at this hotel.