Unfortunately this hotel started off on a sour note for me. The Choice website has a best online rate guarantee, however they refused to honour the cheaper price offered by Agoda ($50 less for three nights). This may have been because the Agoda price was sans breakfast and the Choice was not. However there was no offer to give me the discounted rate with the same conditions and instead I was emailed a blanket denial of the clearly lower rate advertised elsewhere. It's not terrible surprising (it would have cost them $50 and a free night) but offering something and then refusing to deliver is simply not good business. The worse thing though was that this dishonesty tainted the stay from the onset. I nonetheless tried to tackle my time at the Econolodge positively and disregarded the corporate ring around.
Check in was quick and efficient, though the staff weren't particularly polite or welcoming. However, the next day, when we were seeking directions to the zoo, the man on reception couldn't have been kinder or more helpful. All subsequent staff I came into contact with were likewise friendly, talkative and kind.
The room we stayed in (a double) was clean but very basic, dated and dreary. For $63 a night, however, it was hardly the worst budget room I've ever stayed in. It had most of things you expect to find: a small tv with free to air channels, a reasonably comfortable bed, tea and coffee facilities and a very basic, dated and clinical bathroom. It was lacking free wi-fi, which is always an annoyance in today's internet reliant world. I dislike having to pay exorbitant prices for basis access ($10 per day) so I used the local Starbucks instead.
The location is without fault. Right in the centre of the CBD, just off Queens Street, with everything you could want or need just a quick walk away. This central spot made touring the highlights of Auckland a breeze.
Unfortunately this is also a bit of a negative. The walls and windows are paper thin. Anything happening outside reverberates as though occurring next door. And if you're unlucky enough to have night owl neighbours, as we did, prepare to be awoken at 3am by the sound of them doing anything and everything in their attached rooms.
Overall a very mixed bag. Definitely not great but not terrible either. If all you're after is very basic (just a notch above typical hostel style fare) then this place is for you. If not, seek alternate accommodation.
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- Also Known As:
- City Central Auckland
- Hotel City Central
- Econo Lodge City Central Auckland, New Zealand