Left me standing in the rain after a 30 hour journey, despite double booking a confirmed reservation. Didn't even show the courtesy to advise me where find a new room elsewhere. The staff I spoke to were extremely rude and unhelpful. Fortunately I found far better and far cheaper in town, but a memorable welcome on this trip to NZ - definitely the worst hotel experience I've had in this country.
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- Also Known As:
- Freemans Lodge & Apartments Auckland, New Zealand