We did the hop on hop off tour - both the red and blue ones for our one day in Auckland. The connection between the 2 tours was good with only a couple of minutes wait between buses. Since we were on the winter timetable (i.e. 60 min between buses); it was hard to plan the day to be able see the all that we wanted. Both drivers were very pleasant and provided commentary along the route - we would have liked additional historical perspective but on this kind of tour you cannot get everything. The tour provides the big picture overview of Auckland. If you have the time, additional days are either free or low cost. On the winter timeline, you really need to plan your stops. Would we do this tour again - probably. Our only issue was being short on time.
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