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“Good value for price” 4 of 5 bubbles
Review of Ascotia off Queen

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Ascotia off Queen
Ranked #55 of 68 Hotels in Auckland
Auckland Region, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good value for price”
4 of 5 bubbles Reviewed 11 April 2014

The rooms are very small but for the price I was happy with it. There was a restaurant downstairs which was convenient and the food was good!

We had parking booked but there was none left underground, the staff were very helpful and gave us the staff carpark.

I would stay again!

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lebrondavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rishi C, General Manager at Ascotia off Queen, responded to this review, 12 May 2014
Dear Labrondavis:
Appreciate your comments. We look foward to have you with us again.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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497 reviews from our community

Traveller rating
    53
    145
    162
    68
    69
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
  • Dutch first
  • English first
  • French first
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  • Spanish first
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English first
Auckland Region, New Zealand
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 6 April 2014

I booked four rooms at this place for the rolling stones concert which got postponed. Ascotia refused to refund or even CHANGE the days for us.

So we had to come to auckland and use the rooms... the location was OK, but a hike down to town sky city etc, and the rooms were TINY, i had booked 1 king room, 2 queen rooms and a twin room, the king room was the smallest of the lot. all you can do in there is sleep and shower, there is no room to have a drink before you go out or anything....

Also the king room we booked wehn we walked in the sun was beating in, it was SOOO hot i thought the heater was on but there was not a heater, NOR air conditioning, it was UNBEARABLE to be in...

Room Tip: Stay somewhere else, uch more better options
See more room tips
  • Stayed April 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Jacqui P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rishi C, General Manager at Ascotia off Queen, responded to this review, 12 May 2014
Dear Jacqui P:
Yes rooms tend to become hot, but once windows open and switch on the table fan it can mitigate the problem to a great extent. With budget price structure we strive to provide value for money.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Auckland hotels

Dargaville, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 31 March 2014

We booked a queen room, where 'upgraded' to a king room without being informed, so when we saw the size of the room we assumed this is what we had booked. This room was so tiny, we had to keep our luggage on the bed or move it around the floor. No room to swing a mouse, let alone a cat. No aircon so had to keep the windows open, even then it was very hot and extremely noisy. The staff were smiling, but not helpful. We had to park out the back, there was no help with luggage. The shelf that had the cups and jug on was loose, it's a nasty burn waiting to happen. We had to ring down every morning to get more teabags and sugar. Overall, probably the worst experience we have had in a hotel in auckland. This is supposed to be a four star hotel, more like two star at best

  • Stayed March 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Jesskat13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rishi C, General Manager at Ascotia off Queen, responded to this review, 12 May 2014
Dear Jesskat 13:
If too hot in summer, we provide table fans. Staff is trained and instructed to help guests with luggage. We note your concern and staff will be retrained for helping guests. We note your concern for extra teabags and sugar sachet.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 26 March 2014

The room are clean but small. Good location and near the shuttle bus stop from the airport. Wifi is chargeable. There were no air conditioning in the room so we have to slide open the window a little to let in fresh air. However, the breeze cause the blind to sway and hit the wall making annoying sound. There lots of noise from drunks on the street especially late at night on the weekend due to it's location off Queen Street. We didnt get a good sleep although the bed was comfy. Staff was ok but not overly friendly.

Room Tip: Try to get higher floor and facing away from the street.
See more room tips
  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank dinmix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rishi C, General Manager at Ascotia off Queen, responded to this review, 12 May 2014
Dear Dinmix:
With centrally located on Queen Street, weekends tend to be noisy with youngsters, but we strive to provide everything needed for a comfortable stay. If too hot in summer, we do provide table fans.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 24 March 2014

The hotel is almost crawling distance from the airport express bus stop. I highly recommend using the airport express service to and from the airport as it is very inexpensive and very convenient.

Ascotia off Queen is a clean and well maintained hotel. I stayed in a deluxe room which was very quiet and had all the amenities that I needed for the one night business trip. There is a restaurant and bar next to the lobby which I did not patronize as there are many food choices on Queen St.

The Central Business District and the ferry dock/wharf are an easy walk down the hill.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank scott w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rishi C, General Manager at Ascotia off Queen, responded to this review, 12 May 2014
Dear Scott W:
Looking forward to have you with us again in near future. Appreciate your frank feedback.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 March 2014

This was the first time that we had a clean, shiny room in Auckland with very friendly and helpful staff. Although room was very small - highly recommended. Looking forward to use your services again during our next Auckland stay.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank A824SHAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rishi C, General Manager at Ascotia off Queen, responded to this review, 12 May 2014
Dear A824SHAIex:
So nice of you to have your comments. Looking foward to have you with us again.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 19 March 2014

Great hotel, amazing value for your money. The hotel is very nicely decorated, the lobby and the rooms are both very modern in design. The rooms were very clean and neat and decent in size. The location is about a 10 minute walk from the busy parts of downtown. I would definitely recommend this hotel and stay here again.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MadMich24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rishi C, General Manager at Ascotia off Queen, responded to this review, 12 May 2014
Dear MadMich24:
Appreciate your feedback. With centrally located hotel within affordability bracket, nothing can go wrong. Our staff go extra miles to provide excellent customer service and value for money.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ascotia off Queen

Property: Ascotia off Queen
Address: 3 Scotia Place, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #55 of 68 Hotels in Auckland
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Ascotia off Queen 3.5*
Number of rooms: 82
Official Description (provided by the hotel):
Comfort and quality in the heart of Auckland City Centre. Located off Auckland’s iconic Upper Queen Street, Ascotia off Queen is perfectly positioned to maximise the "Auckland Experience." Within short walking distance to Sky Tower, Theatres and the renowned Karangahape Road, Ascotia off Queen is perfectly positioned in the heart of New Zealand’s largest City. ... more   less 
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Also Known As:
Ascotia Off Queen Auckland, New Zealand

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