Stayed there for 3 nights and I must say that this hotel has the worst reception service you can expect. Enquired on the internet access code for many times over the phone, the Indian guy totally do not understand English. As such I repeated many times and have to end up going to the reception desk, which was greeted by a rude "Sorry, can you repeat". The Internet was used up after 1 hour though it is clearly stated 500mb per usage per per day, and when I ask on this matter, the guy refused to show me evidence that I have consumed the internet usage but asked me to pay again! Next he was giggling with his two fellow indians colleagues! Ths is ridiculous.
The only thing good about this hotel is the price which I have booked on nakedbus accommodation which is almost 45 percent off from original price. However, given the remaining discounted price and the traumatic service, one can easily find a new hotel that has better services.
- Official Description (provided by the hotel):
- Comfort and quality in the heart of Auckland City Centre. Located off Auckland’s iconic Upper Queen Street, Ascotia off Queen is perfectly positioned to maximise the "Auckland Experience." Within short walking distance to Sky Tower, Theatres and the renowned Karangahape Road, Ascotia off Queen is perfectly positioned in the heart of New Zealand’s largest City. ... more less
- Reservation Options:
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- Also Known As:
- Ascotia Off Queen Auckland, New Zealand