We booked a table before we came to Auckland for a holiday via their website but we received no reply, though it was odd but anyway.
Rang them the morning we were meant to dine there but got a highly unprofessional recorded message stating 'this is brothers beer, you know what to do'
When we turned up, there was no table reserved and when we asked if we can organise a table for 4, the bar staff said sure just sit where ever you can...when there was no dedicated seating.
Completely lax attitude may suit the 18-25 year old/hipster demographic but when I come to a country to try the local cuisine/beer, this type of attitude is a real turn off.
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