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Nomads Auckland Backpackers Hostel
Reviewed 7 June 2014

The hostel is right in the middle of the CBD, very close to shops and restaurants. Staff is very friendly. There is a free spa and sauna to use. The kitchen is on the roof top which is awesome, this way you cook and eat with that amazing view. I'm in a 6 bed dorm and the room is very clean and has space enough for everybody's huge bags. The tv room is big and they also have access to computers if needed. In general a big thumbs up to the Nomads Auckland Hostel.

  • Stayed: June 2014, travelled solo
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Thank Laglobeaventuriere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nadine K, Manager at Nomads Auckland Backpackers Hostel, responded to this reviewResponded 9 June 2014

HI there,
thank you very much for your review. We are stoked you enjoyed your time with us and hope to see you again soon or in our sister hostels, Nomads Capital or Nomads Queenstown.

Thanks Nomads Auckland Management

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356 - 362 of 589 reviews

Reviewed 3 June 2014

We stayed for one night in a 12 bed mixed dorm, don't think we could have hacked anymore than that! The hostel is in a great location, just off Queen street very handy can't be beaten I don't think. The room we stayed in smelt of sweaty feet which was pretty vile but never mind. The main problem was the noise, very loud banging on the walls and really loud music, which I wouldn't have a problem with but it went on into the early hours of the morning.

If you want to be central at not a bad price then stay here but if you like a decent night sleep maybe consider somewhere else.

Stayed: May 2014, travelled with friends
1  Thank Lauontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nadine K, Manager at Nomads Auckland Backpackers Hostel, responded to this reviewResponded 9 June 2014

Hi there,
thank you very much for your review. We appreciate your feedback and are sorry to hear that you didn't get a good night's sleep. We are surrounded by bars and nightclubs that can cause higher volume at night time and we hand out free ear plugs to our guests. We hope you came down to reception to ask our 24hrs team for advice?! There shouldn't be any banging on walls at night time and our night staff check the hostel multiple times a night for any noise or random partying. We hope to see you again soon.

Thanks Nomads Auckland Management

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Reviewed 19 May 2014

Great price, comfy beds, friendly atmosphere and staff, great bar in the building, rooftop terrace, clean showers and toilet facilities, perfect location I really can't fault it as a backpackers' place to stay!

  • Stayed: May 2014, travelled with friends
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Thank boxingferret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nadine K, Manager at Nomads Auckland Backpackers Hostel, responded to this reviewResponded 22 May 2014

Hi there,
thank you very much for your review! We are stoked to hear that you had such a great time with us!
We hope you were able to make use of all our free facilities and tours/WiFi.
Have a great time traveling around and we would love to see you again some time soon!!

Thanks Nomads Auckland Management

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Reviewed 8 May 2014

Very busy hostel- front desk and foyer always busy with people in and out.

Beds were decent, my room smelled a bit i believe it was because many people staying were long-term (i.e comfortably sloppy) or working for accommodation.

My room was on the first floor, which I was glad for since this place has 7! However, I also found out that most of the first floor was comprised of staff. This meant tons of people regularly hanging out in the hall, leaving doors open. As they are not working it is totally understandable, but I found the staff to be far more at liberty to be loud/obnoxious/drunk then any guests I met during my 5 day stay.

Construction out of our window also made it difficult to sleep, the wifi i paid for was absolutely terrible connection and I had to hang out by the door to get reception.

On the bright side the rooftop area had a nice vibe for when you did want to socialize.

The kitchen was a disgusting mess at certain times of the day but this is just because of guests. Cook early if possible. "Spa" is a sort of ghetto plastic hot tub and sauna built for 2- intimately. I didn't use either for fear of so many things.

One member of staff, (just remember his staff profile being him in house bunny dressup) was very professional and nice. At the very least it's much better then the Nomads in Melbourne.

  • Stayed: April 2014, travelled solo
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Thank Kelly V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nadine K, Manager at Nomads Auckland Backpackers Hostel, responded to this reviewResponded 22 May 2014

Hi there,
thank you very much for your review. We have had a really busy season this year which caused a bit longer waiting times on check in at times. We have a strict no alcohol rule in the hostel and we would not appreciate if some people get isolated from this than others. Our night staff checks the hostel every few hours to ensure that the noise level is down inside the hostel and no rules are getting broken. Unfortunately we can't control road works or noise from surrounding bars/night clubs. We hand out free ear plugs on check in in case this is a problem. Our cleaning staff cleans our kitchen and bathrooms 4 times a day but with a lot of traffic through the hostel it's hard to ever look tidy. We find that most of our guests appreciate our free facilities (Spa and Sauna) as well as our free daily guided walking tours and 30mins daily WiFi.

Thanks Nomads Auckland Management

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Reviewed 27 April 2014

I traveled in NZ for over a month and stayed in many places (including 3 places in Auckland) This place was not welcoming at all when we arrived.

Positives:
- spa on the roof was why we booked here (it was more like bath water temperature though)
- only benefit was that it was close to everything but there are other places within 10min walking that are WELL worth it!

Negatives:
- OVERCROWDED and NOT ACCOMMODATING at all
- prices are really high for what you get
- staff are short-term and I saw them cleaning and they said, "meh, it looks clean" so they barely touched the bathrooms because they "looked" clean.
- only 30min free wifi but you have to be in the lounge which is in another building
- dorms stank and there was nothing to open the window
- elevator is slow and everything is on a different level so you're climbing stairs all the time (I don't mind stairs, it just became a waste of time)
- kitchen is on the 7th floor but your room and shower could be on level 1 (mostly annoying because you need your key to open the door to the floor level AS WELL as your actual room)
- kitchen was messy and busy all the time
- ZERO space in the fridges and so much old food it was disgusting!
- at 11pm the night my friend was catching a 4am bus, the hostel staff were still playing loud music in the hallways and they had to be asked to turn it down.

Room Tip: If you're traveling with 2+ you can get a room elsewhere for $30NZ each and have a private room...
See more room tips
  • Stayed: April 2014, travelled with friends
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1  Thank spunkyd81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nadine K, Manager at Nomads Auckland Backpackers Hostel, responded to this reviewResponded 29 April 2014

Hi there,
thanks for your review. We are quite shocked to read your disappointing experience while staying with us!
Please see our reply to your points below:
- Spa: gets cleaned and refilled daily in the morning and will be fully heated and over 30C by lunch time
- We are a very busy location but are operating 24hrs/day to lend a helping hand or answer any questions at any time of the day
- Our prices are well within the local places and compared with our hostels we offer following free facilities and activities:
Free Spa & Sauna
Free Tea & Coffee
Free 30mins daily WiFi (yes in the travel shop only but WiFi is not offered free everywhere)
Free daily guided walking tours around town
Free travel advise & BBQ

-Cleanliness: We have permanent staff as well as short term helpers but our bathrooms and common areas get cleaned multiple times a day and our staff take a lot of pride in their work. Our fridges get deep cleaned and old food removed twice a week but of course we can't avoid for people to leave a mess at times when our place operates 24/7 and there are always people around using the facilities.
- All our dorm rooms have windows for fresh air to circulate - when staying in a dorm with a few people it does get a bit stuffy at times
- Unfortunately we only have one elevator and the busiest time of the day when housekeeping and guests are using the lift is before check in time
- The reason a key is needed to enter every floor is due to security. We couldn't provide good security for our guests and their belongings if everyone just could access any floor at any time.
-Our hostel music gets turned off between 9pm-11pm by our night staff to ensure everyone has a good night's sleep and this is just something to give the hostel a nice atmosphere during the day.

We are sorry that you felt our place was not enjoyable but we try very hard to give our guests the best experience in NZ possible. We hope the rest of your trip was great and we wish you all the best in the future.

Thanks Nomads Auckland Management

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Reviewed 24 April 2014

In terms of the hostel itself, it wasn't bad. The location was great, right in the middle of town, and close to lots of bars and restaurants. Everything was pretty clean, decent shower and bathroom area as well. Big bonus was the bar on the 1st level had great deals if you showed your room key. I wasn't in Auckland very long, but stayed on a Wednesday and Thursday night and the music from the road behind was blaring until 3-4am. I did not get much sleep both nights with that and the snoring man beneath me.

  • Stayed: April 2014, travelled solo
    • Value
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    • Sleep Quality
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Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nadine K, Manager at Nomads Auckland Backpackers Hostel, responded to this reviewResponded 27 April 2014

Hi there,
thank you very much for your review! We are stoked to hear that you enjoyed your stay with us apart from the noise from surrounded bars! We hand out free ear plugs from reception to make sleeping a bit easier. We hope you were also able to make use of our free daily guided walking tours and the 30mins free daily WiFi?! We hope to see you again soon.

Thanks Nomads Auckland Management

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Reviewed 3 April 2014

Bed bugs in room 616 that have ruined the last week of my girlfriends travels. Other than that the rooms are small but they do the job, hopefully the mattress in that room can be burnt so no one else has to suffer horrible bites!

Stayed: March 2014, travelled as a couple
Thank Augustuscalv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nadine K, Manager at Nomads Auckland Backpackers Hostel, responded to this reviewResponded 27 April 2014

Hi there,
thank you for sending this feedback alerting us to the fact that there is the possibility there may be bed bugs. We have had a very good look through this room this morning and have found no trace of the horrible little buggers but have our housekeeping manager doing an even more thorough search this afternoon and if there is any evidence at all we will shut the room immediately and action professional treatment.
Bed bugs are an increasing global problem and we are currently looking at new and more effective ways of dealing with them on the odd occasion this does happen.
Contrary to what a lot of travelers think bed bugs have nothing to do with the accommodation provider (unless they do not take the issue seriously and action treatment immediately if bed bugs are found compounding the problem) as they are brought in by travelers without them even knowing they are carrying them most of the time.
Without inspecting all bags and clothing on arrival (which is impossible) there is no way we can prevent them 100% and it is one of the biggest problem facing everybody from cabins on the beach to 5 Star luxury hotels and yachts today.

We recommend you to hot wash all of your clothes including your backpack to make sure there is no chance you are carrying the horrible little pests elsewhere!

We hope the rest of your trip was great afterall!
Thanks Nomads Auckland Management

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Additional Information about Nomads Auckland Backpackers Hostel

Address: 16 - 20 Fort Street, Auckland Central, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #69 of 132 Speciality Lodging in Auckland Central
Price Range: £13 - £74 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Nomads Auckland Backpackers Hostel 3.5*
Number of rooms: 390
Official Description (provided by the hotel):
Backpack in style at Nomads Auckland Backpackers Hostel. We're located in a beautiful historic building in downtown Auckland, near everything you need for your stay in this fantastic city. Come stay at our stylish, upmarket hostel in the central city, We have some female-only dorms as well as mixed dorms and private rooms! We have great facilities, with a friendly atmosphere and crew who will cater to your every whim. Our travel staff were hand-picked to ensure you will have a trip to remember!We're in an awesome downtown Auckland location, close to Vector Arena, Skytower, Viaduct Harbour, the train station and all the downtown shops - it's the perfect place to stay in Auckland. Our facilities include 24-hour reception, Global Gossip internet and Wi-Fi, and a rooftop kitchen with panoramic views of the city and harbour. We have free tea and coffee, free travel advice (no booking fees) and free 2-for-1 drinks vouchers at check-in. Hang out on our rooftop sundeck, communal kitchen or our lounge with Sky TV. Chill out in our free sauna and rooftop spa then head down to Fort Street Union Bar to meet travellers from all over the world. We put on free and cheap daily activities all around Auckland. FREE 30min WIFI each day. FREE Tea & Coffee FREE Sauna FREE Heated Spa FREE Travel advice (no booking fees) FREE/Cheap daily activities around Auckland ... more   less 
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Also Known As:
Nomads Auckland Backpackers Hotel Auckland Central
Nomads Auckland Backpackers Hostel New Zealand

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