This place is the absolute PITS!!!
I booked thru Travelbug and months in advance ... then suddenly (about the time U2 announced their Auckland tour dates) I get an email from Travelbug asking me if Id changed my date with the hotel.
I hadnt so contacted the hotel. They told me the Penthouse was not available. I contacted Travelbug who sorted it out with them (no doubt they were just trying to cash in on a preminum price for a concert go-er as the cheaper hotels filled up and they could charge higher prices whilst U2 were in town)
I had specifically booked what I thought was a preminum room as it was for a special occassion that we were coming to Auckland.
The room was hideous!!!! Absolutely nothing like the picture they showed on the website. In fact I would be surprised if that rooms was even located in that particular hotel.
The "penthouse" was a very tired and tatty room, poorly designed layout. There was not even enough space in the bedroom to put a suitcase, we had to keep our bags in the lounge. The shower door was so broken that my partner actually became trapped in the shower and I was almost having to call reception to ask for help. The nozzle also fell off in my hand when I touched it.
The over was not working and when I called reception was told that they dont know how to work it and there was nobody there who could come and sort it out.
The dining table still had crumbs and a LETTUCE leaf stuck to it when we checked in.
The whole place was just MANKY and we spent as little time in the room as possible.
I actually do not believe that we were even in a Penthouse room, there were several more floors above us with larger looking balconys, which in my opinion looked more like they would be the real "penthouse" rooms.
For the cost and poor service there were much better hotels to stay at in a better location.
Like I said earlier, it was a special occasion and the photos of the place certainly do not reflect the actual property. There is no way you could pay me to stay there again, just the worst place Ive stayed in for several years
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- Also Known As:
- Quest On Cintra Lane Hotel Auckland Central
- Crown On Cintra Lane Auckland, New Zealand